Position Available In [Unknown county], North Carolina
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Job Description
Bioreactor Technologies Application Specialist
- Upstream Bioprocessing
- Mid-Atlantic South, RTP Region Sartorius
- 3.
4
North Carolina Job Details Full-time Estimated:
$81.2K
- $104K a year 2 days ago Benefits Health savings account AD&D insurance Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Employee assistance program 401(k) matching Flexible schedule Life insurance Qualifications Microsoft Powerpoint Microsoft Word CGMP Microsoft Excel Software troubleshooting Tissue culture Sales Mid-level Windows Technical support 3 years Bachelor’s degree Product demos Mammalian cell culture Communication skills Full Job Description The remote-based Field Application Specialist will be responsible for offering overall product expertise, application knowledge, and technical support along each step of the customer process for the Bioreactor Technology products.
The primary mission is to ensure the successful application, implementation, qualification, and use of our products by supporting sales for product positioning and demonstration and customers for application development work, initial startup, training, and troubleshooting. Sartorius has an exciting opportunity for a dynamic, self-motivated professional to support our customers and organization within the RTP, North Carolina region for Sartorius’ Bioreactor and Process Analytical technologies. In this remote position, the individual will be a trusted business partner to our customers. This is an exciting opportunity to join a global company known for a great culture, innovative products, and stability. If interested, please read on. This is a remote/field-based position out of the RTP area (Raleigh/Durham, NC) and will assist with customers locally and be responsible for customers in the FL, GA, AL, SC, TN, and Puerto Rico areas. Travel for this position may be up to 50% at times , based on customer need, and some international travel may be required . What you will accomplish together with us Collaborate with the account management team for customer discussions on existing products through product presentations, demonstrations, trials, and application studies Support new products through close collaboration with beta site testing, product demonstrations/discussions, and information gathering Collaborate with account management in the customer process, URS analysis, and technical response, and lead customer evaluations to help position products in line with the application requirements. Strategize with assigned Account Managers to generate value-adding activities according to customer and business needs. Assist the Company by occasionally supporting the training of other Field Application Specialists and the Account Management team on assigned technologies and/or processes. Provide technical qualification of sales opportunities to ensure appropriate positioning of technology within the customer application Ensure training of customers on new technologies and support initial start-up operations Support regional marketing initiatives Support Quality Department in the quality complaint process by troubleshooting and analyzing customers’ processes for better investigation and resolution Support the development of strong relationships with accounts within the assigned sales territory Report on competitors’ product implementation & presence within the territory by feedback to the Application Services and Product Management Team Required interface with product/project/division management with the willingness and ability to interact at various levels (sales, technical, customers) Ability to lift 35+ pounds What will convince us: Bachelor’s degree in biological/life sciences and/or engineering 3+ Years biopharmaceutical industry experience in USP process development and/or MSAT Product and application expertise in mammalian cell culture, stir tank bioreactor platform, upstream bioprocessing (USP), and hands-on experience for key applications regarding USP, including bioreactor scale-up and scale-down Multi-task and prioritize activities accordingly Self-motivated; team player Excellent communication and presentation skills
We Value:
Process characterization cGMP experience and automation Proficiency in Windows-based software packages including Word, Excel, PowerPoint, and Outlook, Statistics Identification with our core values: Sustainability, Openness, Enjoyment What We Offer As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development:
Mentoring, leadership programs, internal seminar offerings
Worklife Balance:
Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules Making an Impact Right from the
Start:
Comprehensive onboarding, including a virtual online platform
Welcoming Culture:
Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being:
Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment:
Working in smart buildings with the latest technology and equipment.
Retirement Savings Plan:
401 k (with generous company match)
Flexible Spending:
HSA, FSA
(dependent care & healthcare spending),
Transportation Commuter Account Company Paid Benefits:
Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate Additional/Optional:
Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class. Please view equal employment opportunity posters provided by OFCCP here. E-Verify Participation Info E-Verify Workers Rights #LI-remote Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application. We look forward to receiving your application. www.sartorius.com/career If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at