ServiceNow Product Manager II Position Available In Wake, North Carolina
Tallo's Job Summary: The ServiceNow Product Manager II position in Raleigh, NC (Hybrid) involves conducting user interviews, managing feature backlog, prioritizing features, and collaborating with cross-functional teams. The role requires 3+ years of product management experience with ServiceNow products, Agile/Scrum experience, and strong communication skills. This position is for a 6+ month contract with no end date.
Job Description
Job Title :
ServiceNow Product Manager II (1408234)
Location :
Raleigh, NC (Hybrid)
Duration :
6+ Months of contract (No end date) Job responsibilities Conduct user interviews to obtain an understanding of customers’ business challenges and/or objectives. Create and manage the backlog of features, ensuring they are in alignment with customer success criteria and desired outcomes Assess business value and prioritize features to ensure work focuses on those with maximum value. Continually make recommendations and refinements to the product backlog based on learnings Provide support to product owners ensuring user stories are properly prepared and executed Work with stakeholders to make tradeoff decisions regarding competing priorities Monitor product performance, collect feedback, and improve user experience and business outcomes Communicate progress toward milestones as features are released into production. Develop and maintain subject matter expertise in application features and capabilities. Participate in standups, planning sessions, product demos, and retrospectives Work with cross-functional teams, to build, enhance and manage a set of products using Agile software methodologies. Collaborate cross-functionally across teams to define new capabilities, partner on proof of concepts and approach to deliver Foster collaboration with team members to drive value and collectively identify and resolve impediments Exhibit active listening, facilitate sessions, and clearly communicate at all levels
Requirements:
Qualifications 3+ years of product management experience creating, prioritizing and recommending features/user stories for ServiceNow Products. 2+ years’ experience working with ServiceNow ITSM, Service Catalog, Service Portal and HRSD products and capabilities Experience working in an Agile/Scrum team Demonstrate strong communication skills including written and oral skills Excellent presentation skills with one-on-one, with small and large groups Team players with proven ability to collaborate and work within team and across functional teams Expert relationship management, stakeholder management, and business acumen skills
