Sr. Technical Product Manager, Aviation Safety Management SaaS- Cary, NC Position Available In Wake, North Carolina
Tallo's Job Summary: Sr. Technical Product Manager, Aviation Safety Management SaaS in Cary, NC. Responsibilities include owning the Baldwin SMS software, translating business requirements into development tasks, collaborating with engineers, and providing customer support. Requirements include SaaS product management experience, strong analytical skills, and proficiency with APIs. This full-time position offers competitive salary, benefits, and 20 days PTO.
Job Description
Job Description:
Sr.
Technical Product Manager, Aviation Safety Management SaaS-Full-Time Location:
Cary, NC, 27513 What you will be doing: Take complete day-to-day ownership of the Baldwin SMSsoftware. Work with in-house safety experts, engineers & customers tolearn the industry and become an expert on the Baldwin SMSsoftware. Transform high-level business requirements into actionabledevelopment tasks in JIRA. Collaborate with engineers on the implementation, answerquestions, make product decisions, remove impediments, proposesolutions. Become the go-to resource for all customer support, product andengineering questions related to the Baldwin SMS. Assist customer support with troubleshooting product issues, asnecessary. Perform pre-release testing and troubleshoot reported issues asthey arise. Assist with drafting product documentation and knowledge basearticles. Maintain product-related communication with customers andthird-party vendors.
Experience you will need: Experience being the primary product manager of a complex SaaS,B2B or enterprise product, preferably in a small-to-medium companyenvironment. Results oriented & ready to take on the responsibility ofmaking quick decisions and reducing the ‘idea tocode-in-production’ cycle.
Structured logical thinking:
able to simplify complex concepts,devise workable solutions and communicate clearly both internallyand externally. Experience working with API documentation, JSON file structure,SQL queries, and API testing using Postman or a similar tool. Ability to multitask and work in an unstructured small teamenvironment. Ownership mentality; ability to make decisions under pressure;have analytical and troubleshooting skills, and an attentiveness todetails. This is a hybrid position, requiring 2-3 days a week in theCary, North Carolina office.
Top Reasons to work with our client: Competitive salary commensurate with experience! Medical, dental and vision insurance for you and yourfamily! Paid parental leave for eligible new parents! 401k plan with a company match! HSA/FSA programs! 20 days PTO! #J-18808-Ljbffr
