Product Owner, XiO Cloud Position Available In Bergen, New Jersey

Product Owner, XiO Cloud
Req #541
Crestron Electronics Inc. – 22 Link Rockleigh, NJ, Rockleigh, New Jersey, United States of America Job Description
Posted Wednesday, June 18, 2025 at 10:00 PM
At Crestron Electronics, Inc we build the technology that integrates technology.
We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world!
Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.
As a member of the Product Management Team, you will join a tightly knit and high-performing group of industry veterans shepherding complex and highly integrated products to market. Crestron XiO Cloud is a cloud-based platform for managing and monitoring Crestron devices. It allows users to remotely provision, configure, and troubleshoot Crestron devices, including third-party devices, from a centralized location in the cloud. XiO Cloud is designed to simplify device management and reduce the need for on-site technicians, particularly for large-scale deployments. As an XiO Cloud Product Owner at Crestron, you will work closely with other Product Owners and Managers to drive the development of our enterprise software solutions from concept through release in a dynamic, creative, and fast-paced environment. For this role we are considering both remote and hybrid work options.

RESPONSIBILITIES

Serve as an enterprise product solutions expert. Define and prioritize the backlog of features to constantly ensure the next items for the teams to develop are in alignment with strategic goals of the company and are ordered in a way that brings the most value to our customers. Write detailed user stories and acceptance criteria, following the INVEST principle. Lead regular backlog refinement meetings with the development teams. Help define use cases and scope for product testing by Crestron’s Quality Engineering department. Triage and prioritize bugs based on severity and user impact. Document changes, decisions made, and justification during the engineering process for posterity. Work with the architecture team to ensure scalability and security is accounted for in the implementation of new features. Track customer issues in tandem with our quality engineering and technical support teams and drive the teams toward providing solutions. Act as the primary liaison between stakeholders and development team, including but not limited to, running regulars print demos, and reporting progress and changes to executive leadership. Perform user research towards delivering meaningful features within XiO Cloud. Contribute to the training department’s curriculum development related to XiO Cloud. Be the customer champion, to drive solutions that exceed our customer expectations. Participate in industry tradeshows and other key market events by being the product evangelist assisting in driving adoption and sales. Present your solutions virtually or in-person to internal teams, customers and sales teams. Qualifications 3-4 Years of experience Certified Scrum Product Owner (CSPO), equivalent certification or experience. Experience with Agile software development tools (Jira, Confluence, etc). Quick learner with the ability to research, adopt, and apply new technologies to real-world projects. Strong written and verbal communications skills. Excellent organizational skills and ability to multitask effectively. Ability to work collaboratively in cross-functional teams using influence rather than authority. Ability to set clear expectations and make quick, informed decisions. Team player with strong company spirit, demonstrating a collaborative mindset and activity contributing to a positive team culture. Ability to be hands-on and occasionally travel to tradeshows and industry events to meet with customers and translate those interactions into a better product. Demonstrate meticulous attention to detail along with a strategic focus on company goals, with a readiness to delve into the specifics required to reach them. Familiarity with UX/UI principles and customer journey mapping, collaborating closely with designers to create intuitive and user-centered experiences. Ideal Experience Hands-on experience with product ownership in a scrum team. Knowledge of the AV and/or UC industry is a plus. Bachelor’s degree in engineering discipline preferred but not required. Experience working with a globally distributed team preferred. Per applicable state requirements, the annual pay range for this position ($84,500 – $136,500) which consists of base salary (subject to performance), reflects the hiring range for candidates. Also note, an individual’s offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate’s hiring location, qualifications, experience, and market factors.
Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.
At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron’s success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together.

EOE/M/F/D/V

•No Solicitation• Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc. Job Details
Job Family
Engineering
Job Function
Product Management
Pay Type
Salary
Employment Indicator
Regular
Scan this QR code and apply!
Download
Crestron Electronics Inc. – 22 Link Rockleigh, NJ, Rockleigh, New Jersey, United States of America
Who We Are
Life at Crestron
Career Areas
Campus Recruitment
Veterans
CCPA / CPRA