Ticket Queue Navigator Position Available In Somerset, New Jersey
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Job Description
⚐ ⚑ ⚑ Ticket Queue Navigator compensation: $4,220/month Guide support tickets through a three-stage workflow inside our cloud dashboard—no phone calls, just sharp eyes and steady clicks.
- open the New pile every 10 minutes, scan the subject, and drag the card to Hardware, Account, or Billing
- tap Priority and select Normal unless the rule engine flashes red for urgent cases
- press Confirm so automation assigns an engineer and punches a timestamp into the ledger When the queue is empty, hit Export to create a shift graph that curves upward with each resolved case—proof your lane stayed clear and customers stayed happy.
post id:
7860873145 ♥ [ ]