Senior Product Manager – Customer Journey Analytics Position Available In Albany, New York

Job Order Number:

DG0187034

Job Title:

Senior Product Manager – Customer Journey Analytics

Company:

Highmark Health Location:

Albany, NY

Salary:

Education:

Information Not Provided

Experience:

Information Not Provided

Hours:

Duration:

Full Time, Regular

Shift:

Description:

 

• Company :

• Highmark Health

• Job Description :

• JOB SUMMARY

• This job defines the product’s fundamental value proposition, outlines vision and execution plans, gains alignment and support from key strategic partners and stakeholders, and oversees execution of that vision, while also providing coaching and guidance to junior team members. This incumbent will attend and participate in milestone reviews with the Delivery team.

• ESSENTIAL RESPONSIBILITIES

• + Understand the department’s and the company’s strategic roadmap and competitive position, and develop a holistic product vision and the corresponding product strategy to drive maximum value.

+ Actively anticipate future needs and utilize metrics and qualitative input to identify asset improvement opportunities.+ Represent the product in all governance meetings.+ Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.+ Serve as accountable owner for the sets of products/tools within the designated portfolio+ Identify and drive both cross-product and cross-customer value and shared learnings.+ Guide Agile developments in the role of Product Owner.+ Own the product backlog and use input from internal and partner teams to frequently refresh and re-prioritize the backlog.+ Provide coaching and guidance to team members on product vision and strategic road mapping.+ Other duties as assigned or requested.

• EXPERIENCE

• Required
• + 5 years of Product experienceTo include:+ 5 years with the Software Lifecycle+ 3 years of Advanced domain experience
• Preferred
• + 3 years with agile process
• SKILLS
• + Business Acumen for P&Ls+ Communication+ Conflict Management

• EDUCATION

• Required
• + ?Bachelor’s degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor’s degree.
• Preferred
• + None
• LICENSES or

CERTIFICATIONS

• Required
• + None
• Preferred
• + None
• Language (Other than English)
• :•None•

Travel Requirement:

• 0% – 25%

•

PHYSICAL, MENTAL

DEMANDS and

WORKING CONDITIONS

• Position Type
• Office- or Remote-basedTeaches / trains othersOccasionallyTravel from the office to various work sites or from site-to-siteRarelyWorks primarily out-of-the office selling products/services (sales employees)NeverPhysical work site required

OccasionallyLifting:

up to 10 pounds

ConstantlyLifting:

10 to 25 pounds

NeverLifting:

25 to 50 poundsNever

• _

Disclaimer:

_

• _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
• _Compliance Requirement_
• _:_•_This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies_ _.

__As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.? In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.?__Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

• Pay Range Minimum:

• $92,300.00

• Pay Range Maximum:

• $172,500.

00_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and exp