Senior Product Manager – B2B Services Position Available In Nassau, New York

Job Description:

Are you looking to Optimize your life? Start your exciting pathto a rewarding career today! We are Optimum, a leader in thefast-paced world of connectivity, and were on the hunt forenthusiastic professionals to join our team! We understand thatconnectivity isnt just a luxury anymore

• its a necessity thatempowers lives, fuels businesses, and drives innovation.

A careerat Optimum means youll be enabling progress and enhancing lives byproviding reliable, high-speed connectivity solutions that keep theworld connected. We owe our success to our amazing product,commitment to our people and the connections we make in everycommunity. If you are resourceful, collaborative, team-oriented andpassionate about delivering consistent excellence, Optimum is theCompany for you! We are Optimum! Job Summary Altice USA is aleading provider of Mobile, Broadband (DOCSIS, Fiber) and Videoservices in the United States for Business and ResidentialCustomers. The Product Development organization is responsible forthe technology enablement and development of these technologies forour customers along with the tools used by our teams to supportthem. The Senior Product Manager of B2B Services will join arapidly growing Product Operations organization focused ondelivering exceptional customer experiences through optimization ofour product quality and operational processes. A successfulcandidate will ensure processes and technologies are efficient,data-driven and aligned with the organizations strategic goals byfostering collaboration, data visibility, improving processes andfocusing on overall product quality. Responsibilities Enableexceptional customer experiences for our B2B Services including:

Security Services

• SDWAN / SASE

  Network Services

• Pro WIFI,Private 5G/Managed Router Connectivity Services
• PON, XGSPON,DOCSIS, DIA, IoT Voice and Video Services

•

CCAAS, SIP, IP

Video,UCAAS Collect, manage and analyze data related to productperformance and customer feedback. Create and maintain detaileddocumentation for processes procedures and product informationDevelop, track and improve KPIs measuring product success andoperational efficiency. Identify and implement improvements tostreamline product management and development Establish a feedbackloop with internal/external stakeholders to drive continuousimprovement. Ensure rigorous testing and validation processes tomaintain high product quality and reliability. Plan and executeproduct launches, ensuring seamless coordination with all relevantteams. Introduce capabilities to do effective A/B testing ofreleases across test populations. Develop and enforce standardizedprocedures and best practices for product launches Identifypotential risks in product operations and develop mitigationstrategies. Provide training and support to team members on bestpractices, tools and processes. Leverage and manage tools andtechnology to enhance product operations and collaboration Driveinnovation by identifying implementing new tolls, technologies andmethodologies. Provide regular updates to stakeholders on productoperations, performance and strategic initiatives. QualificationsBachelor’s degree in computer science, engineering, informationtechnology or related fields Minimum seven years of experience inthe Product Management, Product Development or EngineeringBackground in quality assurance or testing and validation processesExperience working with B2B products and services includingSecurity Services (SDWAN / SASE), Network Services (Pro WIFI,Private 5G/Managed Router), Connectivity Services (PON, XGSPON,DOCSIS, DIA, IoT), Voice and Video Services (CCAAS, SIP, IP Video,UCAAS) Proficiency in data analysis and interpretation leveragingtools like Tableau or Power BI Experience with product deliverytools like Jira and Confluence Demonstrated experience solvingperformance and data issues by applying experience/knowledgeKnowledge of scripting or automation tools can be an asset Provenverbal and written communication skills to interact effectivelywith cross-functional teams Demonstrated problem-solving skills toidentify issues, propose solutions and implement improvements Focuson customer feedback, ensuring that products meet user expectationsand customer satisfaction At Optimum, were fueled by our four corepillars: Taking Ownership, Upholding Transparency, CreatingCommunity, and Demonstrating Expertise. Our commitment toempowering employees to take responsibility and embrace proactiveproblem-solving underpins Taking Ownership. Upholding Transparencyis at the core of our culture, with open and honest communicationfostering trust among our dedicated team and loyal customers.

Creating Community is more than a goal; its our daily commitment tofostering an environment of collaboration, innovation, andpositivity. Demonstrating expertise is a promise we uphold throughcontinuous learning and engagement with our customers toconsistently deliver top-quality products and services. Thesepillars not only shape our culture but define Optimum as a place ofexcellence, trustworthiness, and thriving community, and we inviteyou to be a part of our journey. If you have the drive to succeedand are ready to embark on a thrilling career, seize thisopportunity today, and join our winning team, so together, wellshape the future of connectivity. All job descriptions and requiredskills, qualifications and responsibilities for a particularposition are subject to modification by the Company from time totime, in the Company’s discretion based on business necessity. Weare an Equal Opportunity Employer committed to recruiting, hiringand promoting qualified people of all backgrounds regardless ofgender, race, color, creed, national origin, religion, age, maritalstatus, pregnancy, physical or mental disability, sexualorientation, gender identity, military or veteran status, or anyother basis protected by federal, state, or local law. The Companycollects personal information about its applicants for employmentthat may include personal identifiers, professional or employmentrelated information, photos, education information and/or protectedclassifications under federal and state law. This information iscollected for employment purposes, including identification, workauthorization, FCRA-compliant background screening, human resourceadministration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked toprovide money (even if reimbursable) as part of the job applicationor hiring process. This position is identified as being performedin/or reporting to company operations in New York State. Salaryranges are supplied in compliance with New York State law. Pay iscompetitive and based on a number of job-related factors, includingskills and experience. The starting pay rate/range at time of hirefor this position in the posted location is $92,534.00

• $152,021.

00 / year. The rate/range provided herein is theanticipated pay at the time of hire, and does not reflect futurejob opportunity.