Principal Product Manager, Platform & API Position Available In New York, New York

•Overview•Mailchimp’s mission is to help small and mid-sized businesses grow through better marketing, data, and automation. As we accelerate toward a future where Mailchimp is the most extensible and developer-friendly marketing platform, we’re hiring a Principal Product Manager to lead our public API strategy and developer experiences. In this role, you’ll define and drive the strategy and roadmap for how Mailchimp externalizes its core capabilities — through modern, reliable RESTful APIs, robust developer tooling, and clear governance standards. You’ll shape the end-to-end experience for third-party developers and partners, working closely with engineering, design, developer relations, and GTM to ensure our platform is easy to integrate with, trustworthy, and built to scale. This is a high-impact, cross-functional leadership role focused on API product design, developer enablement, and platform extensibility. •What you’ll bring•+ 8-10+ years of product management experience, with a deep focus on APIs, developer platforms, or technical integrations + Proven success launching developer-facing products (e.g. public APIs, SDKs, OAuth, scoped access, developer portals) + Strong technical fluency in how modern web services are built and consumed (REST, OAuth 2.0, scopes, rate limiting, logging/ observability, sandboxing, versioning) + Excellent stakeholder collaboration, especially across engineering, design, legal, and partnerships + Experience owning roadmaps that span both near-term delivery and long-term platform evolution + Passionate about developer experience — you think in terms of friction, onboarding, scale and delight + Familiarity with marketing technology, customer data platforms, or integration, frameworks a strong plus + Undergraduate degree in a technical or business- related field required; MBA or advanced degree a plus. Equivalent work experience considered. •How you will lead•+ Define and lead the public API strategy and roadmap, including developer-facing capabilities like OAuth, SDKs, sandbox environments, and access controls. + Own Mailchimp’s API externalization strategy — deciding what services to expose, to whom, and how they align with business and partner priorities. + Govern and improve the developer experience, focusing on intuitive onboarding, clear documentation, versioning policies, authentication, observability, and support. + Redesign the Mailchimp developer portal to better serve third-party developers — including onboarding flows, usage insights, API changelogs, and feedback loops. + Establish API governance standards, including version control, change management, SLA monitoring, and partner onboarding protocols. + Partner with Tech Partnerships and Developer Relations to support the external dev ecosystem — running programs, capturing feedback, and enabling third-party success. + Clarify and enforce API scope and access policies to maintain security, compliance, and customer trust. + Act as a product evangelist — internally and externally — advocating for developer needs, showcasing use cases, and resolving integration pain points. + Measure and optimize developer platform success, including adoption, time to first integration, and developer satisfactionEOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.