Senior Product Manager, AI & Servicing – Remote Position Available In Montgomery, Pennsylvania

Job Description:

About us Coalition is the worlds first Active Insurance providerdesigned to help prevent digital risk before it strikes. Founded in2017, Coalition combines comprehensive insurance coverage andinnovative cybersecurity tools to help businesses manage andmitigate potential cyberattacks. Opportunities to make an impactwith bold thinking are real—and happening daily at Coalition. Aboutthe role Coalition is frequently recognized for having abest-in-class servicing experience for our broker partners andpolicyholders. As we continue to push towards our mission of”protecting the unprotected” it’s important we’re able to maintainthis standard in a way that scales efficiently. As the productleader for our AI Servicing efforts, you’ll work cross-functionallyto find ways to leverage AI to enable our internal servicing teamsto become more efficient. You’ll identify key problems to tackle,get feedback from brokers, set success criteria, prioritizefeatures within a roadmap, and work across the company to deliverinnovative solutions. Your roadmap will consist of novel AI drivenfeatures as well as improvements to current tooling which will worktogether to drive efficiency gains. Additionally you’ll beresponsible for staying on top of the fast moving advances in AIand advocating for how we can leverage different trends to advanceour solutions over time. Coalitions culture is one that stronglyvalues humility, authenticity, and diversity. We want to work withpeople of different backgrounds and different paths in life, and wetrust our team members to take responsibility, share ownership, andwork for one another. Coalition operates in a regulated space(insurance), so in addition to efficiency and elegance, everythingwe do must be both secure and compliant, across multiple regulatoryframeworks. Responsibilities Be responsible for delivering AIdriven solutions to drive internal servicing efficiency Providetechnical thought leadership for the team by staying up to date onthe latest trends in AI and proposing new directions to try toadvance our impact Define metrics and goals related to servicingefficiency and develop the product strategy / roadmap for how we’lltackle this area over time Work closely with engineering, designand other product managers to execute the roadmap. Work closelywith cross-functional teams to make sure our features are beingadopted and driving impactThis role will require a lot ofcross-functional collaboration and supporting highly complexinternal launches. The best PMs for this role will be able tonavigate complicated projects and be ready to be a leader. Skillsand Qualifications 5 years of experience building and launchingsuccessful software products Demonstrated ability to stayup-to-date on the latest AI trends / technologies and incorporatingthem into your product solutions An ownership mentality; do what ittakes to deliver great outcomes Ability to balance being hands-onand sweating the details and looking at the larger picture anddriving the strategic vision Effective management ofcross-functional stakeholder relationships and driving alignmentand decision making Comfortable with data analysis and funneloptimization Compensation Our compensation reflects the cost oflabor across several US geographic markets. The US base salary forthis position ranges from $136,000/year in our lowest geographicmarket up to $203,000/year in our highest geographic market.

Consistent with applicable laws, an employees pay within this rangeis based on a number of factors, which include but are not limitedto relevant education, skills, job-related knowledge,qualifications, work experience, credentials, and/or geographiclocation. Your recruiter can share more on target salary for yourlocation during the interview process. Coalition, Inc. reserves theright to modify this range as needed. Bonus Skills Experiencebuilding and launching AI / ML products Experience with thebusiness of insurance, or related regulated financial productsExperience building products for internal servicing teams Perks100% medical, dental and vision coverage Flexible PTO policy Annualhome office stipend and WeWork access Mental & physical healthwellness programs (One Medical, Headspace, Wellhub, and more)!Competitive compensation and opportunity for advancement WhyCoalition? Work at Coalition is centered on the joint mission toProtect the Unprotected. We have built a remote-first, highlyinclusive culture that welcomes people from diverse backgrounds. Wetrust each other to take responsibility, share ownership ofoutcomes, and put in the work together to protect businesses fromdigital risk. Coalition’s exceptional growth stems from its abilityto address real-world problems for organizations of all sizes whileremaining true to our founding values of character, humility,responsibility, purpose, authenticity, and inclusion. We’re alwayslooking for collaborative, inquisitive individuals to joinOurCoalition. Privacy Notice Coalition is committed to protectingyour privacy and handling your personal information responsibly. Wecollect, use, and store personal information as necessary for therecruitment process and in compliance with applicable privacy lawsand regulations in all regions where we operate. We want you tounderstand what personal information we collect, how we use it, andyour rights regarding access, correction, and deletion of your datawhere applicable. Information submitted, collected, and processedas part of your application is subject to Coalitions PrivacyPolicy. Anti-Discrimination Notice Coalition is proud to be anEqual Opportunity employer. Our policy is to provide equalemployment opportunities to all individuals, without discriminationor harassment on the basis of any characteristic protected byapplicable laws in each country where we operate. This commitmentincludes, but is not limited to, ensuring equal treatment inrecruitment, selection, training, promotion, transfer,compensation, and all other aspects of employment. Coalition doesnot tolerate discrimination or harassment of any kind, and we arededicated to fostering an inclusive and supportive workplace.

Accommodations Coalition is committed to providing reasonableaccommodations to qualified individuals with disabilities,including applicants and employees, in accordance with applicablelaws and regulations in each country where we operate. Our policyis to support equal opportunity in the hiring process byconsidering qualified applicants regardless of disability or otherprotected characteristics, unless providing accommodation wouldimpose an undue hardship or disproportionate burden. We alsoconsider all qualified applicants, including those with criminalhistories, in line with applicable laws and regulations in eachjurisdiction.