Senior Director Product Manager Position Available In Washington, Pennsylvania

Job Description:

At Twilio, we’re shaping the future of communications, all fromthe comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions ofdevelopers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture ofconnection and global inclusion means that no matter your location,you’re part of a vibrant team with diverse experiences making aglobal impact each day. As we continue to revolutionize how theworld interacts, we’re acquiring new skills and experiences thatmake work feel truly rewarding. Your career at Twilio is in yourhands. See yourself at Twilio Join the team as Twilio’s next SeniorDirector, Product Management•Twilio Data Substrate About the jobThis Senior Director of Product Management•Twilio Data Substratewill be part of the Data, Identity and Security product team andwill drive the strategy, roadmap, and execution for unifying datafrom disparate systems and data stores into a structured andgoverned data substrate. This role will play a pivotal part indefining API contracts that standardize data ingestion andgovernance, ensuring seamless data accessibility, system healthobservability metrics, and alignment across internal teams andcustomer-facing services. The ideal candidate thrives in ambiguity,collaborates across R D and IT teams, and can implementscalable governance frameworks that enable data-drivendecision-making and operational efficiency. •

Required:

8 years ofexperience in data architecture, governance, or strategy roles,ideally in large-scale, complex environments. Deep understanding ofdata movement, storage, integration, governance, and systemobservability frameworks. Proven experience leadingcross-functional teams to establish data governance frameworks andpolicies. Strong knowledge of data management best practices,including security, compliance, and lifecycle management. Hands-onexperience with cloud platforms (AWS, Azure, or GCP), APImanagement, and data engineering. Strong communication andstakeholder management skills, with the ability to align R Dand IT teams toward a unified data vision. Ability to navigateambiguity, drive clarity, and execute in fast-paced environments.

Experience with data cataloging, metadata management, andgovernance tooling is a plus. Worked on data platforms, customerengagement platforms, and streaming applications. Proficiency inthe big data ecosystem e.g. Kafka, Spark, Presto/Athena, or similartechnologies. Technically savvy and experienced with the cloud,APIs, communications, enterprise software, data reliability, andETL techniques. You have a customer oriented approach. You have anamazing ability to understand the customer’s challenges and areable to articulate a vision to solve challenges to make an impact.

Qualifications:

Twilio values diverse experiences from all kinds ofindustries, and we encourage everyone who meets the requiredqualifications to apply. If your career is just starting or hasntfollowed a traditional path, dont let that stop you fromconsidering Twilio. We are always looking for people who will bringsomething new to the table!

Desired:

Passion for data, technology,and experience with B2B, SaaS, or technical products. Familiaritywith Customer Data Infrastructure Bachelor’s or Master’s inComputer Science or equivalent experience preferred. Experienceshipping products with a user interface component with some basicunderstanding of design and UX best practices Experience partneringwith product marketing or marketing Location This role will beremote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.Travel We prioritize connection and opportunities to buildrelationships with our customers and each other. For this role, youmay be required to travel occasionally to participate in project orteam in-person meetings. What We Offer There are many benefits toworking at Twilio, including, in addition to competitive pay,things like generous time-off, ample parental and wellness leave,healthcare, a retirement savings program, and much more. Offeringsvary by location. Compensation •Please note this role is open tocandidates outside of California, Colorado, Hawaii, Illinois,Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont,Washington D.C., and Washington State. The information below isprovided for candidates hired in those locations only. Theestimated pay ranges for this role are as follows: Based inColorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota,Vermont or Washington D.C. : $$223,300.00•$279,200.00 Based inNew York, New Jersey, Washington State, or California (outside ofthe San Francisco Bay area): $236,500.00•295,600.00 Based in theSan Francisco Bay area,

California:

$262,700.00•328,400 This rolemay be eligible to participate in Twilio’s equity and corporatebonus plan. All roles are generally eligible for the followingbenefits: health care insurance, 401(k) retirement account, paidsick time, paid personal time off, paid parental leave. Thesuccessful candidate’s starting salary will be determined based onpermissible, non-discriminatory factors such as skills, experience,and geographic location. Application deadline informationApplications for this role are intended to be accepted until March28,2025, but may change based on business needs. Twilio thinks big.

Do you? We like to solve problems, take initiative, pitch in whenneeded, and are always up for trying new things. Thats why we seekout colleagues who embody our values — something we call TwilioMagic. Additionally, we empower employees to build positive changein their communities by supporting their volunteering and donationefforts. So, if youre ready to unleash your full potential, do yourbest work, and be the best version of yourself, apply now! If thisrole isnt what youre looking for, please consider other openpositions. Twilio is proud to be an equal opportunity employer. Wedo not discriminate based upon race, religion, color, nationalorigin, sex (including pregnancy, childbirth, reproductive healthdecisions, or related medical conditions), sexual orientation,gender identity, gender expression, age, status as a protectedveteran, status as an individual with a disability, geneticinformation, political views or activity, or other applicablelegally protected characteristics. We also consider qualifiedapplicants with criminal histories, consistent with applicablefederal, state and local law. Qualified applicants with arrest orconviction records will be considered for employment in accordancewith the Los Angeles County Fair Chance Ordinance for Employers andthe California Fair Chance Act. Additionally, Twilio participatesin the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations forqualified individuals with disabilities and disabled veterans inour job application procedures.