Customer Growth – PMT, OTS Customer Growth Position Available In Davidson, Tennessee

DescriptionOpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs. Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams. We are seeking a strong product manager technical to drive our customer portfolio roadmap for infrastructure demand and delivery management. In this role, you will partner with various teams within OTS and customer teams to understand cross-functional needs, requirements, and impact to help optimize the demand management process and infrastructure delivery . The successful candidate will be a self-starter, with strong attention to detail, and the ability to work in a fast-paced environment. The right candidate will possess a strong product management technical background , will have demonstrated experience owning medium size projects. You must be able to thrive and succeed in an entrepreneurial environment. We seek a team player with a hunger to learn, bias for action, and the ability to be right alot. Key job responsibilities

• Own/ drive roadmap strategy and definition
• Explain feature delivery and tradeoffs of a product
• Contribute to engineering discussions around technology decisions and strategy related to a product
• Manage technical products or online services
• Represent and advocate for a variety of critical customers and stakeholders during executive-level prioritization and planning A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children.

Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

• 4+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience
• Bachelor’s degreePreferred Qualifications
• Knowledge of agile product development and life-cycle management process
• Experience leading cross-functional teams to deliver products and online services on tight deadlines Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.