Sr Product Manager, Analytics, DST DSP DA Experience – Last Mile Position Available In Davidson, Tennessee

DescriptionAt Amazon, we’re working to be the most customer-centric company on earth. The goal of Amazon’s Delivery Service Partner (DSP) team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class delivery experience through the introduction of new products and services in the last mile delivery space. Come join the team and help us make history! DSP Delivery Associates (DAs) execute millions of routes each year and have cumulative experiences that impact their overall satisfaction of being a DSP DA. As a Senior Product Manager, Driver Solutions Team, you will build products related to the transporter experience supporting field teams, internal stakeholders, and World Wide initiatives. This role is expected to partner with stakeholders across all of Last Mile and is well suited for a candidate that thrives in ambiguity. The Sr PM is expected to be an effective communicator and deliver a high level of judgement in decision making. This individual will leverage a background in technical analysis, building end to end products in AWS Quicksight, working with technical teams such as BIE’s and BA’s, while utilizing the ability to query and data mine with SQL. This role should be comfortable communicating data outputs both written and verbal on a regular basis. The Senior Product Manager should be decisive and capable of making informed and timely decisions to keep the product development on track and aligned with business goals. You should be adaptable to changing business dynamics and customer needs, being able to pivot product strategies when necessary and maintain a resilient approach to challenges. You will be the single threaded owner for products related to the DA listening experience, and as such, there is an expectation to thrive in ambiguity and think big. Key job responsibilities Leverage a deep understanding for the breadth of challenges drivers face to prioritize products and investments that will measurably improve their experience and retention Developing and refining the product strategy, aligning it with AMZL’s overall goals, market trends, and delivery associate needs. Develop cross-functional solutions to persistent, high-volume pain points through collaborative, influential relationships with Technical, Business, and Field teams Be comfortable collaborating with World Wide stakeholders

Roadmap Planning:

Creating and managing the product roadmap, prioritizing features/capabilities, and making strategic decisions about product development and enhancements. Structure recurring communications for senior business leaders and key stakeholders that effectively relays critical product status and road map progress.

Basic Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor’s degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner
• Experience owning technology productsPreferred Qualifications
• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders
• Bachelor’s degree in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.