Salesforce Product Manager (Remote) Position Available In Shelby, Tennessee

Salesforce Product Manager (Remote)
IT/Networking/Hardware Memphis
Contract
May 20, 2025
ProTech Services Group is searching for a Salesforce Product Manager for an 11-month contract with a probable extension for a large serviceanization. This individual will work remotely, Monday through Friday, 8 am-5 pm. Our client’s CRM Product team is looking for a Product Manager who will support and deliver sales strategies across our Salesforce platform. This individual will deliver on product roadmaps, support strategic initiatives, monitor platform performance, and drive continuous improvement opportunities. Product team members must have a passion for placing customers first and solving tough problems. Team members are responsible for partnering with key stakeholders across thepany to drive alignment and execution in supporting theanization’s growth and profitability goals. As a Product Manager, you will use best practices to develop cross-platform requirements while working with Salesforce Engineers and QA to deliverplex sales solutions. This individual will report to the Sr. Director of CRM. Job Responsibilities
Serve as the product manager for Salesforce Sales Cloud
Manages product(s) features (deliverables/trade-offs). Influences internal partners, and engineering and UX teams’ priorities. Voice of the customer. Owns feature roadmap. Works with customers, partners, and engineering management to define/clarify product features and roadmap priority (e.g., customer experience (CX),pliance, accessibility, etc.).
Owner of setting priorities, defining success metrics, and implementation with specific actions to achieve specific goals.
Mitigates launch risks and escalates appropriately. Handles difficult product management and business scenarios. Drives feature discussions with customers, developers, and others (e.g., marketing, operations, legal, finance) to produce clear, transparent, concise documents (e.g., feature user stories and requirements docs, working backwards docs, feature and program reviews).
Creates clearmunications to ensure working group and all stakeholders are informed. Optimizes feature roadmap intake. Connects teams to end-user/customer experience. Monitors, tracks, and improve metrics (KPIs, adoption, etc.). Challenges the status quo.? Works with end users and internal supervisors. Ks the key players in their space and builds trust and rapport. Basic Qualifications
Minimum five years of experience as a Product Manager
Minimum three years of experience with Salesforce CRM, Sales Cloud
Understanding of the Salesforce platform, with the ability to perform basic configurations
Understanding of Salesforce best practices and functionality
Proven ability to design and implement new processes and facilitate user adoption
Ability to write quality business and technical requirement documentation to translate between business and engineering
A demonstrated ability to understand and articulateplex requirements
A demonstrated ability to understand and rmend automation solutions and articulate the requirements.
Ability to write requirements for-to migration and integrations with other applications/databases.
Ability to build Salesforce reports and dashboards
Ability to test Salesforce features
Ability to facilitate User Acceptance Testing and resolution
Ability to support and train end users
Strong verbal and writtenmunication skills
Track record of developing products in an Agile development environment
Preferred Qualifications
Salesforce Administrator certification preferred
Salesforce experience in Sales Engagement, Case Management, Campaigns, Marketing Cloud/Account Engagement, Territory Planning, CRM Analytics preferred
Ability to write queries for data evaluation
Understanding of API development, Data Migrations and cloud services
Experience with integration between Salesforce and Sflake