Sales & Customer Experience Assistant (Bilingual | Social Media Friendly) Position Available In Miami-Dade, Florida

Sales & Customer Experience Assistant (Bilingual | Social Media Friendly)

PERELLO PATIO

Miami, FL Job Details Full-time | Contract $20 an hour 21 hours ago Qualifications Bilingual Spanish Social media marketing Sales Social media management Customer service English Social media strategy Sales experience (1-2 years) Digital marketing 1 year Entry level

Full Job Description Job Title:

Sales & Customer Experience Assistant (Bilingual – Social Media Friendly)

Location:

Doral, FL (On-site only) About the

Role:

Perello Patio is a premium outdoor kitchen and pergola company based in Doral. We are looking for a sharp, charismatic, and reliable Sales & Customer Experience Assistant to become the first point of contact for our potential clients. You will not have to cold call or search for leads. All leads are generated by our active marketing campaigns on Instagram, Facebook, and Google. Your job is to attend to inbound leads and qualify them using our proven CRM system.

Responsibilities:

Attend inbound leads via phone, WhatsApp, Instagram, Facebook, and email Qualify and categorize leads using Kommo CRM (we provide full training) Follow scripts and internal procedures to evaluate interest and potential Respond to direct messages on social media using predefined workflows Occasionally appear in Instagram Stories or behind-the-scenes videos Work closely with the sales team to improve the lead experience

Required Skills and Experience:

Fluent in English and Spanish (spoken and written) Minimum 2 years experience in customer service or related field Excellent phone and interpersonal skills Tech-savvy and well-organized Confident, well-presented, and proactive Comfortable being on camera for informal social media content Able to follow systems and update CRM accurately Preferred Qualifications (not required): Experience with Instagram or Facebook Business Suite Familiarity with sales funnels and CRMs (Kommo, HubSpot, etc.) Background in home improvement, design, or luxury sales

Compensation and Schedule:

$17 to $20 per hour, depending on experience Performance bonuses based on quality of lead qualification Monday to Friday, 9:00am to 5:00pm (full-time only) Opportunity to grow into sales or marketing roles

Perks:

No cold calling All leads are provided daily through our marketing channels Work in a creative, high-end showroom with a growing brand Supportive team and training provided Friendly and upbeat work environment – we work hard, but we also laugh, share ideas, and enjoy what we do every day How to

Apply:

If you are enthusiastic, reliable, and ready to be part of a growing brand with a strong presence in South Florida, apply now. We are looking for someone who enjoys helping others and thrives in a dynamic, customer-focused environment.

Job Types:

Full-time, Contract Pay:

$20.00 per hour Expected hours: 40 per week

Schedule:

8 hour shift

Experience:

Sales and Social Media:

1 year (Required)

Language:

English and Spanish (Required) Ability to

Commute:

Miami, FL 33166 (Required)

Work Location:

In person