Software Instructor & Social Media Train Position Available In Middlesex, Massachusetts

The MassHire Metro North Career Center connects qualified job seekerswith employers, providing the tools and resources needed to start acareer, increase skills or find a new job. Join us as a SoftwareInstructor & Social Media Trainer in creating a supportive and enrichingenvironment for our community. If you are passionate about communitydevelopment, possess the required skills, we invite you to apply. KeyResponsibilities Develop, present, and facilitate a range of softwareand social media related workshops. Research and stay up to date socialmedia practices related to successful job search. Research and stay upto date on effective personal branding strategies for jobseekers.

Provide software assessments to determine customer level of knowledge.

Research and maintain updated knowledge of various learning styles inorder to provide accessibility for a diverse customer base. Create andupload YouTube tutorials to the Centers’ YouTube channel. ManageCenters Social Media Marketing campaigns including but not limited toConstant Contact, Facebook, LinkedIn, Twitter and YouTube. Inputrelevant customer data appropriately and timely by following all MOSESentry policies. Handle high stress situations while demonstrating sounddecision making process. Inform customers of matters relevant to CareerCenter services; follow up on previous services; determine the successof prior services; update information; and offer additional services.

Assist customers in resource room using available technologies;troubleshoot computer and software problems. Establish and maintain aneffective working relationship with Career Center partners. Performother related duties as assigned from time to time. Skills, Knowledgeand Expertise Minimum of an Associate’s degree human services, publicadministration, business management or related field and 1 to 3 year’srelevant experience required. Bachelor’s degree in human services,public administration, business management or related field preferred.

Experience working in a career center, providing software/social mediainstruction, or other related experience preferred. Experience publicspeaking/presentations. Ability to develop and maintain effectiveworking relationships. Demonstrated expertise in MS office and othersoftware applications. Demonstrated expertise in social media marketing.

Ability to document and maintain records in database as well as paperfiles accurately and in a timely manner. Demonstrated ability to worksensitively with people from diverse backgrounds. Bilingual skills arepreferred.

Please Note:

This position requires frequent travel betweenthe Woburn and Cambridge Career Centers. Why Work Here Make a

Difference:

Every day, your work directly impacts the lives of thousandsin the Greater Boston community, empowering them and making positive,lasting change.

Inclusive Environment:

ABCD values the diversity of itsworkforce, with an inclusive culture that respects individuality andpromotes collaboration.

Continuous Learning:

We offer numerous trainingand development opportunities, ensuring our staff remain at theforefront of community action methodologies and strategies.

Comprehensive Benefits:

At ABCD, we take care of our own, providing acompetitive benefits package, including health coverage and retirementplans.

A Legacy of Impact:

Join an organization that boasts a legacyspanning over half a century, consistently championing the rights andneeds of our community’s most vulnerable.

Teamwork & Camaraderie:

Be apart of a passionate team, united in their mission to combat poverty,and ensure every individual can reach their fullest potential.