Training Lead – Office of Budget & Finance – UTK Position Available In Knox, Tennessee

Training Lead

• Office of Budget & Finance
• UTK University of Tennessee Health Science Center
• 4.0 Knoxville, TN Job Details Full-time $70,000
• $90,000 a year 8 hours ago Qualifications Oracle Customer service ERP systems Mid-level Master’s degree Bachelor’s degree Leadership 2 years Communication skills Teaching Time management Full Job Description The UTK Campus Training Lead will be responsible for designing, developing, and delivering training programs for the newly implemented Oracle Cloud ERP system.

The position will conduct needs analysis and develop a comprehensive training strategy that maximizes user engagement, fosters system adoption, and equips users with necessary knowledge and skills. Additionally, the Training Lead will manage the Train the Trainer (TTT) process and ensure that the training materials are accurate and aligned with organizational needs. The position will track and measure the effectiveness of training programs to continuously improve and adapt to Oracle updates and the evolving needs of the university. Conduct a thorough analysis of training needs. Collaborate with fiscal officers, functional leads, process leads and subject matter experts (SME’s) to identify training needs and requirements. Create a comprehensive training strategy and plan for the Oracle Cloud ERP system. Review and update it periodically. Design and develop engaging and interactive training materials, including instructor-led training materials, user guides, quick reference guides, and videos. Ensure the application of adult learning principles and instructional design best practices are in all training materials. Stay updated with the latest Oracle ERP features, updates, and best practices to incorporate into training programs. Deliver training sessions effectively, using a variety of teaching methods and adapting to different learning styles. Manage the Train the Trainer (TTT) process. Mentor the team of ERP trainers, ensuring high-quality training delivery. Monitor user adoption rates and feedback to continuously refine and improve training content and delivery methods. Establish KPIs to measure the effectiveness of training and documentation, such as user proficiency, training completion rates, and system usage improvements. Collect and analyze feedback from training participants and stakeholders. Evaluate the effectiveness of training programs and make necessary adjustments to improve learning outcomes.

Required Qualifications Education:

Bachelor’s Degree Experience:

Two

• Three years of experience working with facilitation, instruction, or teaching.

Knowledge, Skills, Abilities:

Ability to design, develop, and deliver ERP training strategies/programs, with a focus on adult learning principles and instructional design. Ability to coordinate large-scale training initiatives. Knowledge of virtual training tools and platforms (e.g., Zoom, MS Teams, WebEx). Strong leadership skills with the ability to manage, motivate, and mentor. Excellent verbal and written communication skills, with the ability to convey complex technical concepts in a clear, engaging manner. Strong organizational and time-management skills with the ability to manage multiple projects simultaneously. Ability to collaborate effectively with cross-functional teams and senior management to align training with organizational goals. High level of customer service orientation and interpersonal skills

Preferred Qualifications Education:

Master’s Degree Experience:

Knowledge, Skills, Abilities:

Knowledge of ERP modules and business processes, preferably Oracle Cloud.

Position & Department Details Location:

University of Tennessee, Knoxville, TN Campus Onsite, Hybrid, or Remote:

Onsite UT market range: MR13 Anticipated hiring range: $70,000

• $90,000 Find more information on the UT Market Range structure here Find more information on UT Benefits here Application Instructions To express interest, please submit an application with the noted below attachments.

To be assured of full consideration, completed applications with all requested materials should be submitted on or before [DATE] Make this 2 weeks after the posting date Resume Cover Letter List of 3 Professional References About The College/Department/Division The Office of Budget and Finance at the University of Tennessee, Knoxville, is an essential part of the Division of Finance and Administration. This division holds fiduciary and leadership responsibilities across fiscal, physical, auxiliary, and safety operations for the campus. The primary mission of Finance and Administration is to support the university’s pursuit of excellence through effective stewardship and enhancement of its resources. The Office of Budget and Finance contributes significantly to this mission by developing and implementing financial plans, providing financial oversight, accounting and reporting, implementing best operational practices, and ensuring compliance with financial, tax, and policy regulations.