Dog Daycare Manager Position Available In Plymouth, Massachusetts

Dog Daycare Manager JM Pet Resort & Veterinary Clinic – 3.7 Brockton, MA Job Details Full-time $25 – $32 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Qualifications Pet care Management 5 years Pet care experience (3-5 years) Animal behavior Mid-level Manager Microsoft Office Animal care experience (3-5 years) High school diploma or GED Supervising experience Dog handling Animal handling Animal care Animal welfare Computer skills Dog training Animal restraint Full Job Description The ( Dog Daycare Manager ) PLAYtrain® Manager ensures a successful “play and learn” experience for each pet, leads group activities, manages team members to follow all protocols, and maximizes safety for both pets and employees. The PLAYtrain® Manager remains closely connected to our 360° of Happy Health® principles as outlined in our company Mission and Vision Statements. Essential Job Functions Set up playgroups following established PLAYtrain® guidelines. Ensure playgroups are in place at scheduled times and that dogs are grouped correctly according to their temperament. Work closely with Kennel Operations to achieve safe and timely rotations. Ensure cleanliness routines are followed (scooping, spraying, emptying buckets, etc.). Continually monitor dog behaviors in all playgroups throughout the day. Make necessary adjustments (recall, create smaller groups, exchange dogs between groups, limit play/time out, etc.). Direct staff to follow proper protocols for dog handling and behavior modification. Mentor staff to develop behavior modification knowledge and skills; demonstrate examples of behaviors, ensure team members can identify behaviors, and take action to solve problems. Update exercise reports. Follow specific handling guidelines to safely navigate dogs throughout the facility. Assist in managing and following the color-coded caution system, describing employee restrictions and permissions for dog handling. Assist with dog rotations and playgroup setups/breakdowns throughout the shift at prescribed times. Apply specific language designed to communicate and reinforce behavior expectations to dogs. Accurately interpret dog body language to understand actions, anticipate possible reactions, and make sound judgments “in the moment” to maximize safe outcomes. Properly receive dogs in groups, ensuring name tags, collars, haltis, muzzles, and drag leashes are used and properly fitted. Perform effectively in a loud work environment (barking dogs, ambient noise, machinery). Adhere to a rotating work schedule, which includes weekend shifts, holidays, and overtime as needed by the business. Interface with clients in a friendly, professional manner during all interactions. Follow up with the Client Liaison on any injuries sustained at the facility. Be aware of Boarding Round findings. Be aware of Quarantine activity and follow infection control protocols. Monitor evaluation dogs, write evaluation summaries, and distribute emails daily. Coordinate the addition of working dogs to the daily leash training schedule. Identify dogs in need of personalized training. Work with dogs on individual improvement programs to assist in rehabilitation. Conduct special socializations and monitor trainers. Ensure the removal of foreign objects, branches, and health hazards; notice holes/fence lines and ensure prompt repair. Maintain the k9 grass with proper use of machine. Ensure grounds are sanitized, shoveled, and ready for use. Ensure each shift is fully functional and balanced; communicate needs with the Vice President. Standardize and define specific criteria to evaluate candidate performance during the working interview to maximize successful hiring decisions. Motivate staff to improve skills and performance levels, create new ways to reinforce protocols, engage the staff, and provide timely feedback. Acknowledge individual contributions and take disciplinary action when necessary. Prepare and lead thoughtful performance reviews. Monitor and enforce readiness for work (e.g., dressing to code and bringing all required tools to assigned play stations). Manage inventory for the department and communicate needs to management. Make recommendations for product changes as needed. Participate in Lead Meetings, Staff Meetings, Training Opportunities, and other resort activities as required. Communicate openly, respectfully, and constructively with the Management Team to solve problems, exchange ideas, and achieve company objectives. Create and schedule a comprehensive training plan for new hires.

Physical Demands:

Must stand/walk entire shifts, lift up to 40 lbs, and exert up to 100 lbs of force. Tasks include bending, kneeling, crawling, and reaching. Job Hazards Exposure to dog and cat bites and scrapes Exposure to contagious diseases or infections Exposure to contaminants Computer Skills Must be able to learn and effectively use OneNote, Gingr, When I Work, Go Daddy Email and Microsoft Office softwares. Must be able to learn new technology in accordance with business needs. Qualifications 5+ years of experience in Doggie Daycare or Dog Training required. Previous supervisory experience required; pet industry experience preferred. Passionate about animal welfare and treats all animals with compassion and kindness. Computer-savvy, with experience using multiple software platforms daily to accomplish business objectives. Able to follow a rotating work schedule (e.g., nights, weekends, and holidays). Team-oriented, reliable, and dependable, with excellent attendance and punctuality. Strong work ethic, setting high standards for self and others. Comfortable interacting with all breeds Education High School Diploma required

Job Type:

Full-time Pay:

$25.00 – $32.00 per hour Expected hours: 32 – 40 per week

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift Morning shift

Work Days:

Holidays Monday to Friday Rotating weekends Weekends as needed

Work Location:

In person