Guest Services Coordinator Position Available In Hamilton, Tennessee
Tallo's Job Summary: The Guest Services Coordinator position at Kaleidoscope Salon in Chattanooga, TN, offers a part-time role with pay starting at $14.00 per hour. Responsibilities include handling guest inquiries, scheduling appointments, managing stylist bookings, and maintaining salon supplies. Requirements include customer service skills, receptionist experience, and the ability to work Saturdays.
Job Description
Guest Services Coordinator Kaleidoscope Salon 901 Cherokee Boulevard, Chattanooga, TN 37405 About us Kaleidoscope Salon is a small business in Chattanooga, TN. We are professional, fast paced, agile and our goal is to Enhance the Guest experience through world class customer service.
Responsibilities :
- Take telephone calls and respond to inquiries put forth by guest
- Schedule appointments and ensure that any cancellations or readjustments are taken care of
- Make follow up call, text or email to guests to remind them of their appointments
- Determine which hair stylist will be suitable for a guest in question. Know your stylist strengths to ensure the guest satisfaction.
- Ensure that hair stylists books are booked correctly. Service templates and pricing must be memorized
- Provide guest with information on products and techniques used during hair cutting and styling activities
- If a guest informs you they are allergic to any hair products, make sure that hair stylist is aware of this information
- Take and record guest contact information in the salon database
- Operate the cash register, take payments for services rendered and issue change and receipts
- Ensure that the cash drawer or register is balanced at the end of the shift
- Maintain positive work relationships with vendors to ensure that sufficient salon supplies are available
Requirements:
- Capable of lifting up to 25 pounds, bending and twisting and standing for long periods of time.
- Experience as a receptionist or similar.
- Exceptional customer service skills and professional phone manner.
- Experience with SalonBiz software or willingness to learn.
- Bachelor’s degree preferred, but high school diploma/GED required.
- Overachieving attitude and enhanced work ethic.
- Must be able to work Saturdays.
Job Type:
Part-time Pay:
From $14.00 per hour Expected hours: 12 – 18 per week
Schedule:
Day shift Evening shift Weekends as needed Ability to
Commute:
Chattanooga, TN 37405 (Required) Ability to
Relocate:
Chattanooga, TN 37405: Relocate before starting work (Required)
Work Location:
In person
