Retail Coordinator – Lodge Golf – Full-Time Position Available In Glynn, Georgia

Basic Job Function :

Maintain knowledge of all aspects of retail operations, including but not limited to; inventories, receiving, purchase order, vendor and customer service as well as the Retail Website. Understand all products and merchandise that will be represented on the sales floor in several locations. Promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures.

Use of Company Vehicle:

Not designated to drive a company vehicle

Minimum Requirements:

Minimum two (2) years retail experience Excellent customer service skills High School Diploma or equivalent credentials College degree preferred Excellent communication skills, both written and verbal Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel, and Outlook Proficient with peripherals, copier, fax, telephone and calculator Familiarization with Micros POS (point-of-sales) system Ability to work simple math calculations Must have ability to accurately handle money, make change, process credit card transactions Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust) Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment Ability to easily adapt to organizational and environmental changes Must be flexible to working days, early mornings, evenings, weekends, and holidays Report to work at the scheduled time, neatly groomed and in compliance with company

Dress Code Policy Tasks/Responsibilities:

Assists in merchandise presentation, restocking, and shop recovery to maximize productivity Assists and understands the process of quarterly inventories Sorts, processes, receives, tags, and organizes all delivered merchandise for retail locations Fill and provide excellent service to all Sea Island, retail web orders All packages are to be shipped are packaged in a neat and orderly fashion and marked with correct information needed to be processed Maintains and organizes all merchandise as needed to maximize stock space Learn the names and personally recognize our regular Guests and Members Record and bill orders accurately into the register system and process payments using in accordance with accounting procedures Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support) Maintains cleanliness and organization in all work areas Uphold appropriate departmental standards of quality/timing Uphold and ensure compliance with all company and departmental policies and procedures Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately Attends all scheduled employee meetings and brings suggestions for improvement Willing and timely execution of other duties as delegated by leadership

Physical Requirements:

Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels Ability to perform repetitive tasks with accuracy Ability to lift, carry, pull and push up to 50 lbs intermittently throughout a shift Ability to read, write and communicate effectively in English, both written and verbal May be exposed to mechanical, electrical, chemical and fume hazards Ability to maintain compliance with Sea Island’s Company Resort Professional Image Policy