Staff Associate (Part Position Available In Miami-Dade, Florida
Tallo's Job Summary: NorthStar Memorial Group is hiring a part-time Staff Associate at San Jose Palm Funeral Home Admin in Hialeah, FL. Responsibilities include collaborating with funeral directors, maintaining relationships with families, preparing memorial areas, and answering customer inquiries. Qualifications include 1 year of customer service experience and the ability to handle difficult situations. Funeral professional experience is preferred.
Job Description
Staff Associate (Part-Time)
Department:
San Jose Palm Funeral Home Admin
Location:
Hialeah, FL NorthStar Memorial Group is seeking a Staff Associate at San Jose Palm Avenue. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind providers – we uphold our commitment to care in every interaction.
Responsibilities
Collaborate with funeral directors with events held on-site, including services and arrangement conferences
Establish and maintain strong business relationships with families
Always maintain reverence and respect for the deceased
Assist in preparing the memorial area for the family before the services start
Ensure that flowers and other memorabilia are returned to the family after services
Answer customer inquiries professionally, either by phone or in person
Qualifications
1 year of experience in customer service preferred
Experience handling difficult situations
Ability to adapt to varying schedule
Funeral professional experience preferred
This is not a REMOTE position
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.
