Spa Supervisor – Pier House Resort & Spa, Key West, FL. Position Available In Monroe, Florida

Spa Supervisor – Pier House Resort & Spa, Key West, FL.
#25-1526
Key West, Florida, United States
Location Description
1 Duval St, Key West, Florida 33040
Part romance, part adventure, all paradise, Pier House Resort & Spa is a legendary Key West oasis on the edge of Old Town. Situated where the clear blue waters of the Gulf of Mexico meet vibrant Duval Street, our historic Key West resort offers a private white sand beach and a perfect location steps from all the entertainment and adventure that makes our island famous.
Job Description
Handle all administrative functions of the spa, including use of spa software,
maintaining inventory ofsupplies, answering telephones, making appointments and
answering questions.
 Be the initial and complete source of information regarding what is available at the spa
and all procedures to ensure guest comfort (i.e. treatments, equipment, products and
retail items).
 Monitor spa appointments and ensure proper staffing to maintain sense of order and
efficiency.
 Ensure facility is prepared for proper opening and closing each day.
 Assist with billing for all Spa services and retail sales including preparing receipts.
 Resolve guest/resident problems and issuesfollowing proper conduct standards.
 Assist with inventories and cost controlling.
 Issue locker keys and print guest itineraries as necessary.
 Assist in monitoring and evaluating Spa reception employees.
 Train Spa employees as necessary.
Location
Key West Pier House-KWP
Requirements
The Spa Supervisor is responsible for supervising all Spa personnel to ensure quality health and
fitness services to members and guests. He/she is also responsible for scheduling all spa-related
appointments, checking guests in and out, and assisting in all retail sales.
Status
Full-time