Assistant Manager at Luxury Spa Position Available In Mercer, New Jersey

Assistant Manager at Luxury Spa Tranquility Den 301 North Harrison Street, Princeton, NJ 08540 Tranquility Den is a spa for massage & relaxation in Princeton, NJ. What makes us distinct is our beautiful ambiance and our commitment to providing our customers with an exceptional experience. Check out our great Google reviews! Tranquility Den has a positive work environment and our team is friendly and caring. We set the bar high for customer experience and to achieve that, communication is key – we discuss customer feedback, staff performance and ways to continuously improve. The Assistant Spa Manager plays a pivotal role in ensuring the smooth operation of the spa while providing exceptional customer service. This position involves assisting the Spa Owner in overseeing daily activities, managing staff, and maintaining high standards of service. The ideal candidate is an enthusiastic “people person” who is warm and personable, tech savvy, resourceful and detail-oriented. This individual has great verbal and written communication skills and is trustworthy, reliable, interested in health & wellness, stays calm under pressure, and most importantly, eager to learn and grow professionally… because our goal is to have you advance your career within our company. Responsibilities Assist in the management of daily spa operations, ensuring a welcoming and relaxing environment for clients. Communicate effectively with clients to understand their needs and provide tailored recommendations for services. Assist customers with scheduling appointments and booking spa retreats. Handle cash register transactions and ensure accurate POS operations. Help with tasks related to the development of the new spa retreat business. Address issues in a professional manner. Maintain inventory control by monitoring stock levels and ordering supplies. Ensure compliance with health and safety regulations within the spa environment. Collaborate with the Spa Owner on marketing initiatives to promote spa services and increase client engagement. Keep the Spa Owner apprised of all issues at the spa. Manage daily operations of the spa. Post daily stories on social media (with guidance from the Spa Owner) Interact with followers on Instagram. Build relationships with customers, influencers and local businesses. Qualifications Must be tech savvy and proficient in Facebook, Instagram and Google Suite. •If technology is not your strong suit, this job will NOT be a good fit. Must be resourceful and be able to troubleshoot issues that arise. Excellent verbal and written communication skills. Knows how to create quality marketing materials using Canva. Efficient, organized and able to prioritize and multitask. Open to taking courses and learning new skills. Marketing and/or sales experience is a plus. Photography, videography and digital editing is a plus.

Available to work:

Tuesday through Friday and one weekend day (preferably Sunday). The spa is open 9:30 to 7pm T-Th and 9:30 to 6/6:30 pm Fri-Sun •We may be open to hiring two people for the position and splitting the work days Benefits Free massage at Tranquility Den every six months Free overnight stay at Villa Viridis, luxury rental home in Princeton Free access to the new Submersion bathhouse at Villa Viridis (winter 2025) Financial contribution towards Health Insurance Performance bonuses and other rewards to acknowledge great work. Coaching and mentorship by the Spa Owner, an experienced entrepreneur with multiple business and more in development Career growth opportunity with high-level responsibilities and staff who report to you; work towards becoming a Spa Manager and then a Spa Director. Relaxing and positive work environment Empowered to be a decision-maker and work independently

PROVIDE A COVER LETTER

Candidates MUST include a cover lever with your resume to be considered for a position. Let us know about your relevant work experience, skills and interests (keep it concise). Thanks for applying!

Job Types:

Full-time, Part-time Pay:

$35,000.00 – $55,000.00 per year Expected hours: 41 per week

Benefits:

Employee discount Health insurance Paid time off

Shift:

8 hour shift Day shift Ability to

Commute:

Princeton, NJ 08540 (Required) Ability to

Relocate:

Princeton, NJ 08540: Relocate before starting work (Required)

Work Location:

In person