Spa Front Desk Supervisor – Evenings Position Available In Dutchess, New York

Spa Front Desk Supervisor – Evenings Mirbeau of Rhinebeck LLC Rhinebeck, NY 12572 Join the award-winning team at The Mirbeau Companies , Forbes-rated properties which have been family owned and operated for over 25 years. The Mirbeau Companies is dedicated to creating exceptional experiences—for our guests and our employees. At Mirbeau, we believe our people are our greatest asset. That’s why we prioritize health, balance, and well-being as core values in everything we do. We’re currently seeking passionate hospitality professionals who are ready to grow with a company that truly cares. Come find your balanced life with us. Job Summary Spa Mirbeau is seeking an experienced Supervisor for our Spa Front Desk. This role plays an important part of ensuring all spa guests are greeted and begin to have an exceptional experience as they enter Spa Mirbeau. The Spa Front Desk & Retail Supervisor’s main focus will be to oversee the Spa Desk Associates team and to be a friendly first face and resource when checking in spa guests. You will be expected to welcome guests, process payments, give tours as needed and ensure the front desk is organized.

Pay Rate:

$20.00 to $23.00 per hour plus commissions. Responsibilities Assist in overseeing Spa Front Desk Associates that they are performing their jobs efficiently and correctly Assist and train all spa desk staff with questions on products and procedures Stay current on the latest thinking pertinent to the department and become well-versed and trained in its application Monitor and assist with Monthly Spa goals and incentives Assist and Promote Mirbeau Memberships to prospective and new members Assist with billing adjustments as necessary Assist and maintain current inventory supplies for Spa Desk Provide training to all new and current employees on the Mirbeau Standards & Procedures Respond to guest opportunities with prompt and responsible attention as well as provide adequate follow up/tracking with the appropriate managers Attend regular meetings as directed by the Management Work cooperatively and professionally with all departments Other tasks and/or projects as assigned by the Spa Director Qualifications, Skills and Educational Requirements High school diploma or higher Excellent verbal and written communication skills Computer and software application literacy Excellent guest service skills Experience in retail and/or reception; spa experience a plus Ability to maintain composure in a fast-paced environment Employee Perks & Company Benefits 401K with Company Match Medical, Dental, Vision and Life Insurance Plans Career advancement potential within company Paid time off for full-time and part-time employees Holiday Pay Employee Assistance and Anniversary bonus programs Discounted rates for services within Spa Discount on retail items in Boutique Employee rate on guest rooms at all locations Use of onsite fitness center, classes and Mirbeau Balanced Virtual Wellness app Work performance incentives and more! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.