Floor Manager Position Available In New York, New York

Floor Manager
TEN11 Lounge & Bar (Nomad)
19 W 31st St, New York, NY 10001, United States
Full Time • Hourly ($17.00 – $20.00) plus tips

Expires:

Jul 22, 2025 Be an early applicant
Required Years of Experience 3 years Job Details TEN11 Lounge Bar, operating under Blue Mezze Nomad, is seeking an experienced and dynamic Floor Manager to join our team. If you’re passionate about hospitality, love leading teams, and thrive in a fast-paced, customer-focused environment – we want to hear from you!

Key Responsibilities:

Oversee daily floor operations to ensure smooth and efficient service Lead, motivate, and manage front-of-house staff Deliver outstanding guest experiences and resolve customer concerns Coordinate with kitchen and bar teams for seamless service flow Maintain cleanliness, presentation, and overall ambiance of the lounge Ensure compliance with health & safety regulations and company policies Handle reservations, walk-ins, and VIP guests professionally Monitor and manage floor staff scheduling and performance

Requirements:

Minimum 2 years of experience in a similar role (restaurant/lounge/bar) Strong leadership and communication skills Excellent problem-solving abilities and a calm, professional attitude Fluent in English (additional languages a plus) Able to work flexible hours, including evenings, weekends, and holidays Knowledge of POS systems and basic administrative reporting

What We Offer:

Competitive salary and performance-based incentives A supportive and energetic team environment Opportunity to grow within a dynamic hospitality group Staff meals and discounts

Compensation Details Compensation:

Hourly ($17.00 – $20.00) plus tips

Benefits & Perks:

Dining Discounts Required Skills Team Leadership Customer service excellence Conflict Resolution Collaboration Time Management Attention to Detail Adaptability Multitasking