Spa & Wellness Manager Position Available In Otsego, New York

Spa & Wellness Manager 2.7 2.7 out of 5 stars Cooperstown, NY 13326

Job Title:

Spa and Wellness Manager Location:

Cooperstown, NY Salary:

$65,000 – $75,000 (Full-Time, Direct Hire)

Position Summary:

We are seeking a Spa and Wellness Manager to oversee all aspects of spa operations and wellness programming at a luxury resort property. This full-time, year-round position is ideal for a licensed professional who excels in team leadership, guest experience, and wellness strategy. The Spa and Wellness Manager is responsible for staff management, program development, and delivering an elevated wellness experience to both leisure and group guests.

Key Responsibilities:

Oversee spa operations, staff scheduling, and guest appointment management Develop year-round and seasonal wellness programs, including retreats and workshops Lead and train staff on services, products, and retail sales goals Manage spa inventory, vendor orders, and equipment maintenance Collaborate with culinary team on wellness-focused food offerings Recruit, interview, hire, and manage spa employees Monitor guest satisfaction, respond to feedback, and ensure luxury service standards Prepare and manage departmental budgets, payroll, and financial reporting Ensure compliance with all health, hygiene, and safety regulations Track staff certifications and credentials Participate in regular departmental meetings and industry-related education Maintain and update client databases Recommend ideas to improve spa performance and guest experience Perform other duties as needed

Qualifications:

High school diploma or GED required, bachelor’s degree preferred NYS License in massage therapy or facial treatments required 1-3 years of supervisory experience in spa or wellness management Background in budgeting, scheduling, and staff development Experience in creating or implementing wellness programs preferred Must be able to reliably commute or plan to relocate before starting work

Skills & Traits:

Proficiency in Microsoft Word and Excel Ability to lead a team, multitask, and stay organized in a fast-paced environment Strong interpersonal and customer service skills Ability to upsell services and products Willingness to work nights, weekends, and holidays Strong communication skills and professional presentation Physically able to stand, move, and lift/push up to 30 lbs as needed Incentives & Benefits (Highlights): Free health and vision insurance for employees 401(k) with match + 10% profit-sharing pension (vested after 3 years) Free gym membership and hot meals during shifts 13 paid holidays, including your birthday Vacation time: 80-160 hours based on tenure 56 hours of sick time per year Friends & family discounts, retail and spa discounts Free life insurance and optional Teledoc for family care Employee Assistance Program (EAP)

Work Environment:

This is an on-site leadership role within a luxury hospitality setting. The Spa and Wellness Manager will work closely with other department heads to ensure seamless operations and top-tier guest experiences. The position combines strategic wellness planning with hands-on service management in a dynamic, guest-focused environment.

About Top Prospect Group:

Top Prospect Group, founded in 2010, is a staffing leader focused on matching high-performing talent with top-tier companies. In 2023, we became part of HW Staffing Solutions, expanding our national reach into technology and professional services. Qualified candidates are encouraged to apply immediately.

Please submit:

A clean copy of your resume Salary expectations Professional references #INDTPGSHELTON