Spa Director Position Available In Philadelphia, Pennsylvania

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The Rittenhouse
210 West Rittenhouse Square
Philadelphia, PA 19103
118 Room Hotel
Managed By HHM Hotels
Full-Time

Opportunity:

Spa Director
Oversee the day to day operations of the Spa and Salon including the salon’s operational needs, guest service, and any employment related issues or need. All responsibilities should be performed in accordance with departmental, property and company policies, practices and procedures.
Essential Job Functions
Manage operational functions consistent with strategic plan and vision for the department and property.
Gather the input of all parties involved in the research, development, evaluation and implementation of new products and services, and implements the best possible solutions to fit the Spa/Salon’s needs.
Manage the delivery of guest service consistent with company’s and property’s core service standards.
Supervise Managers and Spa/Salon staff to ensure they adhere and enforce company and Spa/Salon policies and procedures as well as being alert to their duties and responsibilities.
Manage and monitor operational budget and profit & loss review.
Review month to month financials and reports to determine gain or loss in profit margin and determine how to correct or justify.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, and ensure all staff is practicing safe work habits including wearing protective safety equipment and following MSDS and OSHA standards.
Perform other duties as requested by management.
Position Requirements
High school diploma or equivalent.
Previous customer service and leadership experience of a luxury, high end spa required, two to five years of experience preferred.
Knowledge of Spa/Salon and fitness industry required.
Food and Beverage experience preferred.
Able to work in a fast-paced environment.
Excellent verbal and written communication required.
Knowledge of general health and sanitation codes.
Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability

• Hearts That Serve
• Only Excellence
• Stay Nimble
• Own It
  Posted June 20, 2025
  3
  The Rittenhouse
  A Gem Among Luxury Hotels In Philadelphia
  About The Rittenhouse
  People spend time at The Rittenhouse for many reasons: a family vacation, weekend getaways, board meetings and business get-togethers, romantic dinners, or girls’ nights out tasting handcrafted cocktails.

Whatever the reason, every guest experiences the same standard of excellence at our standout among Philadelphia luxury hotels. In just a few moments, you can learn about the history of our storied Center City luxury hotel and discover what awaits you during your visit to The Rittenhouse.
Accommodations
Our rooms and suites are a cut above those of other Philadelphia luxury hotels boasting elegant rooms and suites known for their style and space. Browse our accommodations, featuring expansive floor plans, comprehensive amenities, and a sense of luxurious comfort.
Dining
Enjoy afternoon tea, dinner, evening cocktails, and more, all at Lacroix Restaurant at The Rittenhouse.
Spa & Wellness
The Rittenhouse Spa and Club is reason enough to stay with us. Find the ultimate opportunity for replenishment here at our Rittenhouse Square hotel.
Weddings and Special Occasions
Our dedicated staff will help you customize your wedding day or special occasion down to the smallest detail. Our home on the leafy and historic Rittenhouse Square will provide the perfect backdrop to an unforgettable day, whatever you are celebrating.
Business
When you are traveling on business, you need a hotel with a central location, ample business amenities, and a room that will ensure you get a great night’s rest. At The Rittenhouse you get all three, as well as helpful staff to take care of any last minute travel arrangements. We’ll also work with your company to provide competitive corporate rates.
Meetings
If you need a productive, relaxing environment for a key business meeting or corporate event, The Rittenhouse offers stunning and well-equipped facilities for meetings and gatherings of all sizes and at every level of formality.
Philadelphia
Booking a stay at The Rittenhouse is like being given a key to the city; our central location is a stone’s throw away from the very best of Philadelphia’s most historic attractions and thriving culture. Our prime location as a luxury hotel in Center City is unmatched.