Office Assistant/Veterinary Clinic Receptionist Position Available In Bradford, Pennsylvania

Office Assistant/Veterinary Clinic Receptionist Endless Mountains Veterinary Center, PC – Rome Rome, PA 18837 Job Overview We are seeking a dedicated and compassionate Office Assistant/Veterinary Receptionist to join our team. In this dual role, you will be the first point of contact for our clients and their beloved pets, providing exceptional customer service while managing administrative tasks in a fast-paced environment. Your ability to multitask and maintain a welcoming atmosphere will be essential in ensuring a positive experience for both clients and their pets. Responsibilities Greet clients and their pets warmly upon arrival, ensuring a friendly and inviting atmosphere. Manage appointment scheduling, confirmations, and reminders using our practice management software. Answer phone calls with professionalism, addressing inquiries and providing information about services offered. Process client payments and maintain accurate records of transactions. Assist in maintaining the cleanliness and organization of the reception area. Collaborate with veterinary staff to ensure smooth operations and effective communication regarding patient care. Handle client concerns with empathy and professionalism, providing exceptional customer support. Provide administrative support to our Business Development Team. Skills Proficient in computer literacy, including but not limited to experience with Google Workspace, Microsoft Office Applications and Outlook platforms. Strong administrative skills with attention to detail for accurate record-keeping. Excellent customer service abilities, fostering positive relationships with clients. Organizational skills to manage multiple tasks efficiently in a busy environment. Experience as a medical receptionist or in a clerical role is preferred but not required. Demonstrated phone etiquette to communicate effectively with clients over the phone. Ability to act as a personal assistant when necessary, supporting the veterinary team as needed. Join us in making a difference in the lives of pets and their owners by providing outstanding service as a Veterinary Receptionist. Your passion for animals and commitment to excellent customer care will play a vital role in our practice’s success.

Job Type:

Full-time Pay:

$15.00 – $22.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift No weekends

Work Location:

In person