Revenue Cycle Management, Behavioral Health Account Executive (Remote) Position Available In Broward, Florida

Revenue Cycle Management, Behavioral Health Account Executive (Remote) Jordan And Associates Consulting Fort Lauderdale, FL • Remote Jordan and Associates Consulting is actively matching amazing treatment centers in the addiction/mental health recovery industry and candidates together. We’re opening doors to promising roles and career paths for candidates in many geographically markets across the United States with numerous behavioral healthcare organizations. A third-party Revenue Cycle Management organization is seeking a Senior Account Executive for their behavioral health department. This position oversees and ensures RCM efficiency in behavioral health accounts. The key functions for the role include client relationship management, oversight of the full revenue cycle management process, ensuring compliance with industry standards, reporting and analytics, and problem resolution when certain issues related to billing/collections are escalated. The client uses a work force that’s a combination of offshore and onshore staff and is seeking an experienced behavioral health revenue cycle management professional with an outgoing personality to interact with this diverse workforce. This opportunity includes a competitive salary, benefits, and advancement opportunities at a growing organization.

Essential Duties and Responsibilities:

Client Relationship Management:

Serve as the focal contact for assigned clients, ensuring strong, long-term relationships. Regularly communicate with clients to understand their needs, address concerns, and provide updates on RCM performance.

Revenue Cycle Management:

Oversee revenue cycle management process, including charge capture, coding, claims submission, payment posting, denial management, and follow-ups for Account Receivables. Collaborate with clients to identify opportunities to streamline operations, improve billing accuracy, and increase revenue collection. Ensure accounts are managed with compliance in relation to industry regulations (e.g., HIPAA, CMS) and client-specific policies.

Reporting/Analytics:

Monitor, analyze, and report on key performance indicators (KPIs) related to the revenue cycle management. Develop and deliver client-specific reports providing insights on revenue trends, outstanding accounts, and operational performance. Use data to drive process improvements and make recommendations for enhanced efficiency and profitability.

Solution Guidance:

Investigate and resolve escalated billing/collection issues in a timely manner. Collaborate with internal teams (coding, billing, compliance, etc.) to resolve complex client concerns. Ensure timely follow-up and resolution of denied or rejected claims.

Process & Service Improvement:

Stay informed of industry trends, regulations, and technologies. Recommend process improvements and implement best practices to optimize the RCM workflow.

Requirements:

5+ years of experience in Revenue Cycle Management in behavioral healthcare field. Thorough understanding of behavioral healthcare billing, coding, compliance, and best practicing for working with commercial insurance companies. Experience in Client Relationship Management. Bachelor’s degree in healthcare administration, Business, Finance, preferred. Exceptional customer service skills and ability to cultivate strong relationships with clients to ensure satisfaction and retention. Ability to monitor team performance and make adjustments to improve team and individual performance as needed. Exceptional problem-solving abilities and attention to detail. Ability to set and maintain priorities in a fast-paced client-focused environment. E04JI8008i67407gnoo