Account Executive – Kepware Position Available In Cumberland, Maine

Account Executive – Kepware
Portland, ME, USA
Job Description
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. The Account Executive role is responsible for working inbound requests, providing quotes on solutions, managing accounts within their region, and work with a list of accounts to grow business. Ensuring a high level of customer service, while having a good understanding of the Kepware product offerings and the vertical markets we operate in.
Daily, you will handle incoming phone/email requests from partners and customers, to help identify appropriate solutions based on unique architectures, as well as triage customer requests and uncover further opportunity. Utilizing CRM to quote, and track opportunities until closing. The Account Executive will work closely with several other internal departments to ensure accurate and on time delivery of customer and partner orders.

Skills and knowledge:

Detail oriented
Continuously maintain a high-level of customer service
The ability to identify further opportunity through appropriate inquiry and active listening
Ability to multi task
Basic Qualifications
Bachelor’s degree in technical or business program, or otherwise equivalent experience
2 years experience in sales and/or customer service preferred
Excellent written and verbal communication skills
At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.