Claims Account Executive Position Available In Durham, North Carolina
Tallo's Job Summary: Support clients and producers by managing complex claims and coverage evaluations, fostering strategic client relationships, and enhancing customer relations as a Claims Account Executive at McGriff. Qualifications include a bachelor's degree, ten years of relevant experience, and insurance adjuster's license. The base salary for this role ranges from $80,400 to $149,800, with additional performance-based incentives and benefits.
Job Description
Claims Account Executive 3.9 3.9 out of 5 stars Durham, NC 27703 • Hybrid work Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Claims Account Executive at McGriff , a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (
NYSE:
MMC).
Primary Purpose:
Support Clients and Producers by servicing clients enterprise-wide. Expected to manage and deliver assigned complex claim and coverage evaluations on all insurance lines. Deliver value added claim consulting services to clients and involvement with new sales opportunities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Develop, foster strategic client relationships, understanding client’s business sufficiently to provide studies and recommendations focused on specific client needs, ensuring accuracy, timeliness of client-related communications. 2. Handle all claims within the upper and Jumbo segments with little direct supervision. 3. Enhance McGriff’s relations with key customers; and assist in the direction of carrier-provided claim adjusting services. 4. Confirm coverage and accurately manage claims to positive outcomes for assigned clients. 5. Ability to develop and produce coherent and comprehensive written responses to reservation of rights letters and coverage denials. 6. Provide educational presentations to both internal and external clients on various policies, coverages, risk management issues and emerging risk. 7. Aide Claim Manager as a resource by mentoring and developing internal consultants. 8. Communicate effectively with clients and service team, so as to maintain highest level of client satisfaction with McGriff. 9. Participate in the development and review of service plans. 10. Identify, pursue appropriate business development opportunities with new and existing clients. 11. Maintain knowledge of insurance/risk management-related technical developments and claim trends, ensuring that client studies reflect best current thinking. 12. Support sales and service marketing efforts related to account renewals and new business opportunities.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree or equivalent work experience 2. Ten years of experience in a claim adjusters role or broker claim consulting role 3. Insurance Adjuster’s License and licensed in accordance with local requirements 4. Multi-line claim experience 5. In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contract 6. Understand and apply computer and communications technology applicable to the position 7. Superior writing skills to convey and explain complex issues and ideas 8. Excellent deductive reasoning skills and problem solving ability 9. Ability to travel 25% of the time.
Preferred Qualifications:
1. Experience in insurance carrier underwriting 2. Continuing Education and professional associations to stay abreast of insurance claims matters 3. Prior brokerage experience 4. Associate in Risk Management (ARM) or Associate in Claims (AIC) designation Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid Work Charitable contribution match programs Stock purchase opportunities To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/ For more information on careers, visit: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.linkedin.
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//twitter.com/marsh_mma Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMCG The applicable base salary range for this role is $80,400 to $149,800. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.