Account Representative Position Available In Tuscaloosa, Alabama
Tallo's Job Summary: Dixie Pulp & Paper in Tuscaloosa, AL is seeking an Account Representative to join their team. Responsibilities include communication with customers, suppliers, and internal departments, maintaining records, and utilizing various software packages. The role requires 3-5 years of office experience and offers a competitive base salary of $40,000 per year, along with benefits such as health insurance and paid time off.
Job Description
Account Representative Dixie Pulp & Paper Tuscaloosa, AL Account Representative
- Tuscaloosa, AL
DESCRIPTION
Dixie Pulp & Paper, Inc. is in need of an Account Representative for our Tuscaloosa, AL Home Office location. Position reports to the Customer Service Manager.
RESPONSIBILITIES TO INCLUDE, BUT NOT LIMITED TO
- Communicate and coordinate with customers, suppliers, vendors, salespeople, and other departments within the company with the goal of answering questions, solving problems, and meeting their needs
- Highly developed sense of integrity and commitment to customer satisfaction
- Handle and resolve all verbal and written correspondence timely, professionally and with a respectful, caring and responsive attitude
- this includes emails, memos, letters, spreadsheets, BOLs, etc.
- Understand and carry out oral and written instructions
- Prepare various customer reports, memos, & letters as needed
- Inspect and Analyze documents and correspondence for accuracy and follow up as needed
- Keep records of customer interactions and transactions
- Record details of inquiries, comments, complaints and actions taken
- Maintain customer/supplier databases
- Demonstrates independence, solid judgment, flexibility and problem solving in everyday duties
- Shows determination and perseverance to complete responsibilities to ensure deadlines and resolutions
- Completes work in an accurate and thorough manner
- Utilize computer and various software packages (Cietrade, Excel, Word, Microsoft Outlook) to complete daily responsibilities
- Possess a strong work ethic and team player mentality
EXPERIENCE
- 3 to 5 years office work experience in a service or logistics related industry preferred
- Strong decision making and analytical abilities
- Strong detail orientation and communication/listening skills
- Strong organizational skills to manage workflow and time
- Has a pleasant, patient, friendly and can-do attitude
- Paper background is a plus
COMPENSATION
- Competitive base salary commensurate on experience Work schedule
- 8 HR days
- 30 min. flex schedule
- Mon-Fri 7:30am-5:00pm (example: if you come in at 7:30 AM, you can leave at 4:30 PM
- must arrive between 7:30 AM
- 8:00 AM and leave no earlier than 4:30 PM) Dixie Pulp & Paper is an EOE, all encouraged to apply.
Job Type:
Full-time Pay:
From $40,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance
Compensation Package:
Profit sharing
Schedule:
Monday to Friday Application Question(s): What are your career goals? So, where do you see yourself in 5 years? This is not a sales position or like a call center
- each representative helps service specific accounts that our Sales team finds/manages.
Do you have any similar experience?
Work Location:
In person
