Client Relations Associate Position Available In South Central Connecticut Planning Region, Connecticut

Job Description:

Here at Opal Core Marketing, we pride ourselves on our abilityto build lasting client relationships based on trust, transparency,and exceptional customer service. As a growing leader in thebusiness consulting industry, we offer hands-on, personalized carefor our customers that focuses on innovative solutions that reallymake a difference for our clients and our customers. Our clientrelations, sales, and customer service methods are unique andreflect the dynamic team that we’ve built over the years. It isthrough our approach to client relations and customer care that wehave been able to grow our operations and our client’s customerbase steadily over the past year, and we are now looking to bringnew Client Relations Associates on board to continue this growth!

As a Client Relations Associate, you will be the first point ofcontact between Opal Core Marketing and potential customers. Youwill be responsible for ensuring that their needs are met and theirexpectations are exceeded when it comes to the level ofpersonalized sales and customer service support that we offer. TheClient Relations Associate role involves building lastingrelationships, providing excellent sales and customer service, andadvocating for client and customer interests. Key Responsibilitiesof a

Client Relations Associate:

Assist in the management ofexisting accounts as well as the acquisition of potential customersin a manner that serves all parties’ interests Serve as the primarypoint of contact for customers, responding to inquiries andconcerns promptly and professionally whether through phone, email,or in person visits Facilitate communication between customers andclient technicians, ensuring that activation processes run smoothlyand beneficially for all parties Advocate for the interests of theclient regarding sales goals and customer satisfaction metricswhile providing customers with personalized and efficaciouscustomer service Abide by all compliance policies set forth by theclient while handling sensitive customer information, ensuring allinteractions meet legal regulatory and privacy requirementsParticipate in the training of junior Client Relations Associatesin all of the above responsibilities, demonstrating strongleadership potential