CUSTOMER ACCOUNT REPRESENTATIVE Position Available In Broward, Florida
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Job Description
CUSTOMER ACCOUNT REPRESENTATIVE
TeamHealth Sunrise, Florida, FL (Onsite) Full-Time Job Details This position is onsite for the training period which is approximately 4-weeks and then it allows the ability to work fully REMOTE. Named among “The World’s Most Admired Companies” by Fortune Magazine Named among “America’s 100 Most Trustworthy Companies” by Forbes magazine Named among “Great Places to Work” by Becker’s Hospital Review Tremendous Career Opportunity with high earning potential!
Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment.
401K program (Discretionary matching funds available)
Wellness programs
Employee Assistance Program
Referral Program
Paid Training!
Generous Personal time off
Eight Paid Holidays per year
POSITION SUMMARY
The Customer Account Representative is responsible formunicating with and collecting payment from healthcare patients.
ESSENTIAL RESPONSIBILITIES
Using an automated dialer, contact patients to obtain payment for past-due balances.
Using Customer Service Focused Sales Technique, Negotiate payments and payment plans.
Assist patients with questions.
Work with patients to explain charges.
Intake new insurance information for billing
OTHER RESPONSIBILITIES
Through paid, in-house training programs, master knowledge of: FDCPA
Collection andmunication techniques
Medical billing knowledge
Job Requirements:
POSITION REQUIREMENTS
Consumer collection experience in a call center environment is a plus.
Must have excellentmunication skills.
Required Scle:
Monday through Friday 8-5 pm EST
Must be professional and business savvy.
Must exhibit excellent attendance, be responsible & dedicated.
Hard work can yield significant, career level ie for motivated individuals.
Bi-lingual Spanish speaking is a plus.
Education:
High school diploma or equivalent
Experience:
Ideal candidates should have experience in one or more of the following areas:
Medical Collections
Call Center Environment
High volume, consumer focused sales
Customer Service-related fields
WORKING CONDITIONS
Hours and Location:
Once account representatives are fully trained, they will transition to a work from home environment w supervision and assistance is remote and continuous.
Current Hours of Operation:
The current hours of operation are from 8AM to 5PM.
Some weekend or evening hours may be required as needed in the future. Employee Type
Full-Time
Location
Sunrise, Florida, FL (Onsite)
Job Type Experience
Not Specified
Date Posted
05/05/2025
