Account Manager Position Available In Duval, Florida

Account Manager Oates Energy – 3.7

Jacksonville Beach, FL Job Details Full-time Estimated:

$48.2K – $59.5K a year 19 hours ago Benefits Work from home Opportunities for advancement Qualifications Microsoft Excel Mid-level Microsoft Office Project management Bachelor’s degree Organizational skills Account management 2 years Communication skills

Full Job Description Job Title:

Account Manager Location:

Jacksonville, FL Job Type:

Full-Time Remote/Onsite Option:

In-person M-F, option to work remotely 2 days per month

About Us:

Oates Energy is a fast-growing utility submetering and billing solutions provider serving residential and commercial properties. We deliver tech-enabled utility cost recovery, streamline operations for our clients, and ensure residents are billed fairly and accurately. As we continue to expand, we’re looking for a driven and detail-oriented Account Manager to join our dynamic team.

Position Overview:

The Account Manager will play a critical role in client success — from onboarding new customers and coordinating utility billing launches to maintaining long-term relationships and identifying growth opportunities. This is a high-impact role for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to grow with a company at the forefront of utility innovation.

Key Responsibilities:

Lead onboarding of new client properties, setting timelines and managing expectations across stakeholders Serve as the primary point of contact for a portfolio of clients, delivering exceptional service and ensuring satisfaction Coordinate with internal teams to resolve client issues, track deliverables, and communicate project status Analyze utility data and client trends to make informed recommendations and support billing accuracy Collaborate with sales and operations to identify upsell opportunities and improve client outcomes Respond to client inquiries promptly and professionally via phone and email Maintain organized account records, reports, and meeting notes Monitor key metrics such as time to value, onboarding satisfaction, and client retention

Qualifications:

2+ years of experience in account management, client success, project management, or related roles (experience in utilities, billing, or property management is a plus) Exceptional communication and relationship-building skills Strong organizational skills and ability to manage multiple projects at once Proficiency with Microsoft Office and CRM tools (Excel skills are a plus) High attention to detail and a proactive approach to solving problems Comfortable working independently and as part of a team in a fast-paced environment Bachelor’s degree preferred Why Join Us? Competitive salary and benefits package Opportunities for growth and advancement in a thriving industry Collaborative and supportive team environment Work that makes a real impact in utility efficiency and cost recovery If you’re a proactive, client-focused professional looking to build a long-term career, we want to hear from you! How to

Apply:

Submit your resume and a brief cover letter outlining your experience and interest in the role to [Application Email or Link].

Job Type:

Full-time Schedule:

Monday to

Friday Work Location:

In person