Account Manager – Jacksonville / Savannah Position Available In Duval, Florida

Account Manager – Jacksonville / Savannah Sonova USA, Inc. paid holidays, tuition reimbursement, 401(k) United States, Florida, Jacksonville Jun 26, 2025 Who we are At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection – from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We’re dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them. Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters. Jacksonville (FL), United States Account Manager – Jacksonville / Savannah 158356 Account Manager Purpose of role: The Account Manager will focus on cultivating new business within the region, managing his / her time effectively by focusing on the right accounts in their region and collaborate and coordinate effectively with internal partners to ensure optimal resource deployment.

Main Tasks and Responsibilities:

Make required number of sales calls per week to current or new customers within territory
Maintain and increase sales of all products within territory
Promotion and demonstration of new products
Training on the fitting and fine tuning of products and software
Coordinates with Regional Key Account Managers and Regional Directors to deploy at certain and preidentified key account clinic locations to maximize Phonak demand.
Coordinates with inside sales rep group to pursue leads generated by team within territory and to support covered clinical accounts.
Collaborates with Regional Directors, Trainers, Regional Key Account Managers, Inside Sales Support and Marketing/Inner circle to accomplish sales and growth objectives.
Coordinates with trainers to ensure optimal deployment
On-boarding and training of new accounts
Needs analysis and provide product solutions for accounts
Negotiate pricing
Provide recommendations on marketing strategies for customer business growth
Maintain strong relationships and rapport with existing and new customers within territory
Ensure all customer needs are met through personal or group product training
Represent Phonak at national and regional meetings as required
Achieve sales quota as assigned in territory
Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis
Work closely with Business Development Manager to transition and on-board new accounts
Work closely with Customer Trainers on difficult fittings
Comply with internal policies and procedures, including documenting customer visits in Salesforce
Maintain timely and accurate expense reporting in Concur
Comply with all local, state and federal laws and requirements
Other duties as assigned
Travel up to 75% Success will be measured by: Sales targets for fully owned accounts, owned points of sale of assigned key accounts, activity levels and funnel progress in owned accounts
Financial targets

Education and Skillset:

Bachelor’s Degree or equivalent work experience required, Masters or AuD preferred
Knowledge of HI technology and practices, previous experience assisting patients independently
Experience in the hearing healthcare industry and/or business consulting preferred
Action oriented, competitive, develops own talent, and drives for results
Takes responsibility/accountability
Courageous, curious and inquisitive
Proficient knowledge of HI technology and industry practices, appropriately independent
Experience fitting Phonak technology preferred
Effective verbal and written communication and presentation skills
Experience with CRM systems, Strong Microsoft office skills A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova Don’t meet all the criteria? If you’re willing to go allin and learn we’d love to hear from you! We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered.

Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contactwholesale.

HR@Sonova.com

Health Benefits and Perks:

Medical, dental and vision coverage

• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
  TeleHealth options
  401k plan with company match
• Company paid life/ad&d insurance Additional supplemental life/ad&d coverage available Company paid Short/Long-Term Disability coverage (STD/LTD) STD LTD Buy-ups available Accident/Hospital Indemnity coverage
  Legal/ID Theft Assistance
  PTO, floating Diversity Day, & paid holidays
• Paid parental bonding leave
  Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
  Robust Internal Career Growth opportunities
  Tuition reimbursement
  Hearing aid discount for employees and family
  Internal social recognition platform
  D&I focused: D&I council and employee resource groups
• Plan rules/offerings dependent upon group Company/location.

If the applicant selected for this role resides in CA, CO, NY or WA we adhere to the pay transparency required in those states. This role’s pay range is between: $80,000 – $100,000, plus commission eligible. Sonova is an equal opportunity employer We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.