CSR/Account Manager Position Available In Escambia, Florida
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Job Description
Salary Not Available
Position range in Pensacola-Ferry Pass-Brent, FL Metropolitan Statistical Area $63k – $134k Per Year CSR/Account Manager
Florida Insurance Agency
Occupation:
Chief Executives
Location:
Pensacola, FL – 32534
Positions available: 1
Job #: jo_1890073867
Source:
Central Insurance School
Posted:
5/20/2025
Web Site:
centralinsuranceschool.com
Job Type:
Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Work Onsite
Full Time Schedule
Full Time
Job Description Help for Partial Job Description. Opens a new window. Job Description Help for Partial Job Description. Opens a new window.
Overview:
Location:
Pensacola, FL
Job Type:
Full Time
Hours of Operation:
Monday-Thursday:
8:30am – 5:30pm
Friday:
8:00am – 1:00pm
License Required:
2-20 or 20-44
Responsibilities:
- Respond to client inquiries via phone, email, and in person regarding policies
- Process policy changes, endorsements, and renewals
- Provide accurate information about coverage, deductibles, limits, and billing
- Assist with quoting and binding policies under supervision of senior agents
- Follow up on outstanding documents or policy actions
- Maintain accurate client records in our agency management system
- Educate clients on policy options and answer insurance-related questions
- Ensure timely resolution of service issues with a focus on customer satisfaction
- Communicate with insurance carriers to resolve billing or coverage concerns
- Support agency goals and compliance requirements
Requirements:
- Active Florida 2-20 or 20-44 Insurance License
- Strong knowledge of insurance products
- Customer service and communication skills
- Comfortable using agency management systems and Microsoft Office Suite
- Detail-oriented, organized, and dependable
- Ability to work independently and as part of a team
- Excellent time management
Benefits:
- Salary
- Paid time off
- Paid holidays
- 401K
- Health, dental, vision, and other benefits Apply now!
Send your resume to customerservice@flinsagency.
com with the subject titled:
“Pensacola Candidate”! Help for Employer Information. Opens a new window.
