Account Specialist Position Available In Hillsborough, Florida
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Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
? Ability to review and analyze budgets/GP. ? Represent DMS on client calls and emails. ? Provide superior customer service to Field Leadership and/or Clients. ? Manage a large volume of emails daily. (Gmail) ? Monitor/address general emails received within relation to assigned job duties in a timely fashion. ? Create, update and maintain spreadsheets and other documents utilizing primarily MS Office / G-Suite products (Google Sheets, Slides, etc.) ? Creation of client specific analysis reports reflecting metrics including staffing, budgets, revenue, attendance and any other specific report asked to present. ? Support the Client Relations Executive and assist with any client needs. ? Support the CRE in managing client specific KPI’s. KNOWLEDGE, SKILLS and
ABILITIES
? Ability to work independently or collaborate within a group to complete assigned tasks. ?
Computer skills including:
? Microsoft products (Word, Excel, Powerpoint), G-Suite Products (Sheets, Docs, Slides) ? Well organized and ability to manage multiple priorities on a daily basis. ? Work independently and highly self motivated. ? Excellent verbal and written communications skills. ? Initiative, attention to detail. ? Thoroughness, dependability, tact and courtesy; ability to work in a team environment.
QUALIFICATIONS
? High School Diploma or Equivalent. ? Office Environment experience preferred. ? Customer service experience preferred. ? Excel and/or Google Sheets experience required
