Insurance Account Manager (Personal Lines) Position Available In Lee, Florida

Insurance Account Manager (Personal Lines) Italiano Insurance Services Boca Grande, FL 33921 Italiano Insurance Services is hiring for a Personal Lines Insurance Account Manager to join our growing team! Benefits for the

Personal Lines Insurance Customer Service Representative:

Health insurance Dental insurance Vision insurance 401(k) Paid time off Competitive base salary (commensurate with experience) Qualifications for the

Personal Lines Insurance Customer Service Representative:

4-40 Property & Casualty Insurance License is required Personal Lines Insurance experience is required Experience with Applied/EPIC is preferred Must be coachable Must be self-motivated Strong phone contact handling skills and active listening Strong attention to detail Excellent analytical skills Works well in a fast paced environment Very strong interpersonal communication skills Responsibilities for the

Personal Lines Insurance CSR:

Effectively manage large amounts of incoming calls Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle complaints, provide appropriate solutions and alternatives within the time limits and follow-up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Take the extra mile to engage customers

Pay:

$40,000.00 – $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Vision insurance

Work Location:

In person