Junior Account Manager Position Available In Miami-Dade, Florida

Junior Account Manager HR Benefits Services Inc. 10446 NW 31st Terrace, Doral, FL 33172 Now Hiring – HRB Junior Account Manager! Are you a strong communicator who enjoys working with people and keeping things organized? We’re looking for a Bilingual Junior Account Manager to join our team in Florida! If you’re fluent in English and Spanish, have experience in employee benefits customer service or account support, and want to grow your career in a fast-paced environment…

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Tasks:

Assist in managing a book of business for assigned clients, ensuring exceptional service and satisfaction. Handle employee enrollment, termination, and COBRA data entry into internet-based systems according to established procedures. Address and resolve customer service inquiries, including benefits, claims, grievances, and billing issues, with professionalism. Track and report on open issues, providing updates on resolution progress. Support clients with general insurance rules, compliance questions, and benefits administration. Communicate with client employees and HR contacts regarding benefit program questions and concerns. Prepare and maintain documentation and materials for client meetings, such as agendas, presentations, and reports. Assist with the installation of new group insurance contracts and processing of renewal paperwork. Act as a liaison between clients and carrier partners, ensuring accurate and timely communication. Help prepare and deliver employee communications, including updates on annual renewals and benefit changes. Aid in coordinating and conducting on-site new hire or open enrollment meetings, supporting employee education on benefit programs. Provide administrative support, including data entry, record-keeping, and document preparation. Maintain accurate benefit records and ensure timely processing of eligibility and other benefit-related data. Participate in training and development to gain expertise in benefits administration and client management. Proactively identify and suggest improvements to support client needs and ensure satisfaction. Performs other duties as assigned or required.

What We’re Looking For:

Bilingual in English and Spanish (required) 3-5 years of experience in employee benefit experience. Great communication and organizational skills Comfortable using Microsoft Office Authorized to work in the U.S. If you’re ready to take the next step in your career and join a team that values your skills and ambition, we’d love to hear from you! Apply today!

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Ability to

Commute:

Doral, FL 33172 (Preferred)

Work Location:

In person