Key Account Manager Position Available In Miami-Dade, Florida

Key Account Manager
Hybrid Model (remotely & onsite)
Join us as the key contractual interface to global airline customers, managing major component maintenance agreements that drive aviation excellence!
Lead negotiations, foster long-term partnerships, and ensure top-tier service delivery. Elevate your impact in a role where precision, collaboration, and innovation shape the future of air travel.
FACTS
Location
Miami Lakes (FL)
Employment level
Direct entry
Function
Customer service
Working time
Full time
Publishing date
05-06-2025
Application deadline
05-27-2025 Tasks
As the Key Account Manager, you will take on a diverse set of responsibilities, such as:
Contractual manager of large customer accounts for the Open Loop product
Financial responsibility (profit / loss) for all assigned accounts including upselling new products and services
Responsible for cost controlling, analysis, and reporting of existing contracts. Implement strategies to improve performance
Negotiate contract amendments in cooperation with Sales
Act as interface with internal stakeholders to meet contractual obligations and work to resolve discrepancies as they occur
Initiate and drive improvements of products and processes
Report results written and verbally in review meetings to customer and top management
Process documentation according to instructions and procedures
• All other duties as assigned or required
Benefits
Behind the scenes
Our Purpose
The Lufthansa Group connects people, cultures, and economies in a sustainable way. Our Purpose
Our Philosophy – Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive
Requirements
To be successful in this role, you will need to have a combination of the below requirements:
High school diploma/GED required
Bachelor’s degree required
MBA or equivalent Master’s degree is an advantage
2 – 3 years of experience in aviation, account management, customer service or sales & marketing required
Technical/engineering experience a plus
Fluency in English language required
German language desirable
Knowledge in aviation MRO, accounting, controlling, financials, technical/engineering required
Knowledge in SAP and Business Warehouse desirable
Expert-level skills in MS Excel, Word, and PowerPoint
Responsible of budget, costs and revenue
Willingness to travel
Shift work / overtime
Manage constant time pressure
Manage high stress levels
Must possess a legal work permit in the U.S.
• CV/Resume required
• may provide relocation assistance Back