AI SaaS Account Manager Position Available In Orange, Florida

AI SaaS Account Manager ONE Agency, LLC Orlando, FL Job Details Full-time $52,000 – $85,000 a year 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Mid-level Digital marketing AI Account management 2 years Communication skills Time management Full Job Description Account Manager – ConversionIQ.ai

Company:

ONE Agency (ConversionIQ AI division)

Location:

Orlando, Florida (In-office Monday – Thursday, Hybrid Work-from-Home Friday) Are you a customer success leader driven by innovation? Do you want to build relationships with cutting-edge AI technology that delivers game-changing ROI? Are you ready to step into a role with explosive growth potential? This is your opportunity to join ConversionIQ , a groundbreaking AI SaaS company affiliated with the rapidly expanding ONE Agency, and play a pivotal role in shaping the future of customer engagement. About ConversionIQ (A ONE Agency Innovation): ConversionIQ is a visionary, well-funded AI SaaS company set to revolutionize how brands connect and grow their customer base. Born from the deep expertise and proprietary technology of ONE Agency (a leading digital advertising powerhouse), ConversionIQ is launching with groundbreaking AI SaaS products that leverage HyperCognitive AI that Links, Thinks, Learns, and Conspires to Meet Client Objectives. We are building solutions to master the most critical challenges in customer interaction, enabling brands to achieve unprecedented efficiency and quantifiable ROI across their digital touchpoints. ConversionIQ is built by marketers, for marketers, addressing real-world pain points with unparalleled intelligence and innovation.

About ONE Agency:

ONE Agency is a hyper-growth digital advertising agency known for architecting transformative MarTech solutions and driving unparalleled customer acquisition for enterprise clients. Our unique position, combining agency expertise with proprietary technology, fuels our rapid expansion. This role offers the best of both worlds: the stability and client access of an established agency, coupled with the innovation and growth trajectory of a cutting-edge AI startup.

Job Summary:

The Account Manager will be the primary point of contact for new and existing ConversionIQ clients. This highly impactful role is critical in ensuring successful client onboarding, providing proactive support, continuously monitoring account performance, and fostering deep, lasting client relationships. You will be instrumental in guiding clients to leverage the full potential of our HyperCognitive AI , ensuring they maximize their ROI. For the right candidate, this role offers significant growth into a leadership position within our new SaaS Client Success team.

Responsibilities:

Client Onboarding & Activation:

Lead the seamless onboarding process for new ConversionIQ clients, guiding them through the setup and utilization of our AI-powered platform. Educate and train clients on how to configure and leverage our advanced AI capabilities (e.g., access permissions, Knowledge Base integration, objective setting, voice & tone controls). Conduct engaging training sessions (virtual and potentially in-person) to ensure clients achieve rapid value realization.

Proactive Client Support & Success:

Serve as the trusted advisor for client inquiries, providing timely and effective support via multiple channels. Proactively monitor client accounts to ensure ConversionIQ’s AI is performing optimally, responding accurately, and aligning with client expectations and brand guidelines. Identify opportunities for optimization and guide clients on best practices to achieve their digital engagement goals. Troubleshoot issues and collaborate closely with our Engineering team for swift resolution.

Relationship Management & Growth:

Build and nurture strong, long-lasting relationships with ConversionIQ clients, understanding their evolving business needs. Actively identify opportunities for account growth, cross-selling across ConversionIQ’s expanding product roadmap, and upselling as client needs scale. Gather crucial client feedback to directly influence ConversionIQ’s product development and strategic roadmap. Strategic Referral to

ONE Agency:

Identify and facilitate opportunities to introduce ConversionIQ clients to ONE Agency’s broader digital advertising services when appropriate (e.g., clients seeking full-service campaign management beyond AI tools). Educate clients on ONE Agency’s unique value proposition and adhere to referral commission structures.

Data & Documentation:

Maintain accurate records of client interactions, onboarding progress, and support requests within our CRM. Contribute to the development of client-facing documentation and training materials for ConversionIQ products.

Qualifications:

2+ years of experience in account management, customer success, or a similar client-facing role, preferably within a SaaS, MarTech, or AI technology company. Strong understanding of digital marketing principles and customer engagement challenges. Excellent communication, interpersonal, and presentation skills, with a proven ability to build and maintain strong client relationships. Exceptional problem-solving, analytical, and troubleshooting abilities. Highly organized, detail-oriented, and proficient in time management within a fast-paced environment. A proactive, customer-centric approach with a passion for technology and driving client success. Familiarity with AI, automation technologies, and CRM software is highly beneficial.

Compensation & Benefits:

Competitive salary commensurate with experience, structured to attract top talent. Strong benefits package including health, dental, vision, and life insurance, Paid Time Off, 3 weeks paid vacation, and more. Opportunity to earn referral commissions for successful introductions to ONE Agency.

Unprecedented Growth Potential:

Direct opportunity to grow into a senior leadership position within the new Client Success team at ConversionIQ , shaping strategy and building a legacy. Dynamic, innovative, and rapidly growing work environment at the intersection of AI and digital advertising. Hybrid work schedule (in-office Monday – Thursday in Orlando, Florida; remote Friday).

To Apply:

If you are a driven Account Manager ready to elevate your career by leading client success for a groundbreaking AI SaaS company, we want to hear from you. Please submit your resume and cover letter outlining your relevant experience and why you are a great fit for the Account Manager role at ConversionIQ .

Job Type:

Full-time Pay:

$52,000.00 – $85,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Supplemental Pay:

Commission pay

Work Location:

In person