Client Relationship Representative Position Available In Orange, Florida

Client Relationship Representative
Full-time
Company Description
About Us
At Nexmos Design, we are more than just a creative agency—we are innovators shaping the future of visual identity and brand development. Our mission is to blend cutting-edge design with strategic insight to empower businesses to thrive in a competitive marketplace. With a collaborative and growth-driven culture, Nexmos Design is committed to fostering talent, encouraging leadership, and delivering excellence across every project.
Job Description
Job Description
We are seeking a motivated and personable Client Relationship Representative to join our team in Orlando, FL. In this role, you will serve as the primary point of contact for our clients, ensuring satisfaction, resolving issues, and strengthening long-term relationships. This is an excellent opportunity for individuals who thrive in client-focused environments and are committed to delivering exceptional service.
Responsibilities
Act as a liaison between clients and internal teams to ensure timely and successful project delivery
Maintain ongoing communication with clients to assess needs, provide updates, and gather feedback
Resolve client concerns professionally and efficiently
Build long-term trust with clients by understanding their goals and providing tailored support
Track and report on client interactions, satisfaction, and account activity
Collaborate with the sales and design teams to align client expectations with company capabilities
Assist with onboarding new clients and guiding them through our service process
Qualifications
Qualifications
Bachelor’s degree in Business, Communications, Marketing, or related field preferred
Proven experience in client service, account management, or relationship-based roles
Strong interpersonal and communication skills, both written and verbal
Ability to manage multiple accounts and priorities simultaneously
Proficiency with CRM software and Microsoft Office Suite
Problem-solving mindset with a customer-first attitude
Detail-oriented, proactive, and adaptable in a fast-paced environment
Additional Information
Benefits
Competitive salary ($50,000 – $60,000 per year)
Career growth and advancement opportunities
Health, dental, and vision insurance
Paid time off and holidays
Ongoing professional development and training
Supportive and collaborative work environment