Platform Account Manager Position Available In Orange, Florida

Platform Account Manager 2.7 2.7 out of 5 stars 444 W New England Ave, Winter Park, FL 32789 Company Overview Sonobi is an independent, consumer-focused technology company that provides a fair and equitable media marketplace to connect publishers and advertisers directly with their audiences. At Sonobi we make the impossible possible. Sonobi was built around a powerful team of brilliant engineers and hyper-focused data experts. Sonobi has created a platform that creates authentic connections between relevant audiences and advertisers, regardless of device or format. Benefits At Sonobi, we recognize that amazing people make amazing organizations! We value our people and offer our employees great benefits such as medical, dental, 401k matching, unlimited vacation, a casual work environment that offers a flexible hybrid schedule and an opportunity to be a part of a collaborative work culture. Our environment empowers employees to take their ideas, test them, and then manage the resulting product or solution. Position Overview The Platform Account Manager has an important role and we’re looking for an intelligent, driven candidate to join our team immediately. This position offers an incredible opportunity to dive headfirst into the cutting-edge world of digital advertising with one of the most experienced firms in the industry. As a Platform Account Manager, you will manage the day-to-day operations of Sonobi’s digital demand advertisers, work closely with colleagues and clients to maximize performance, solve problems, retain existing business, and develop new business with a high level of internal and external customer service. This role requires a highly organized, detail-oriented individual who can thrive in groups and independently. The ideal candidate is self-motivated, seeks out challenges, thinks critically, enjoys problem solving, and is excited to make an immediate and visible contribution to the business. They should feel comfortable in a fast-paced, dynamic work environment, and be able to effectively balance a variety of complex responsibilities while maintaining an enthusiastic, “never quit” attitude. Essential Job Functions Deliver world class customer service facilitating client requests and maximizing account performance as a point of contact for strategic partnerships Perform Daily Operations supporting the Sonobi Marketplace via data analysis, performance review & technical opportunity assessments Analyze business opportunities and support relationships between clients and our strategic demand partners Facilitate communication with internal partners to effectively manage and strengthen client partnerships

Candidate Overview:

2+ years of client management experience Utilize relevant software/tools to assemble analysis for daily and weekly actionable items for client communication The ability to manage ongoing client-specific projects including further implementation, technical updates, and more Experience in conducting platform demos/training via video conference, phone, email, in-person or any other relevant format Able to identify client stakeholders and metrics for success to build a long-term, sustainable partnership Ability to communicate client feedback and feature requests with the rest of the team to help prioritize product development efforts Competent in Excel, Word, PowerPoint and CRM Platforms with a willingness to learn and leverage new internal analytics software solutions (e.g. Tableau) Comfort with public speaking and/or client presentations