Client Relations & Operations Coordinator Position Available In Palm Beach, Florida

Client Relations & Operations Coordinator Property Solutions LLC Boca Raton, FL Job Details Part-time | Full-time $720

• $1,000 a week 22 hours ago Benefits Work from home Opportunities for advancement Flexible schedule Qualifications Management Customer retention Social media marketing Social media management Customer service No experience needed Social media strategy Team management Customer relationship management QuickBooks Business Systems Marketing experience (Less than 1 year) 1 year 4 years Leadership 2 years Communication skills Marketing Entry level Under 1 year Time management Full Job Description Property Solutions•

Delray Beach, FL About Us:

Property Solutions is a luxury home management team dedicated to providing exceptional care and personalized service to high-end homeowners in the Delray Beach area. Our mission is to ensure peace of mind and maintain the beauty and integrity of our clients’ properties, understanding that owning a high-end home requires consistent maintenance. We pride ourselves on our commitment to excellence and building strong relationships with our clients.

Job Summary:

We are seeking a highly organized and proactive Client Relations & Operations Coordinator to join our growing team. In this pivotal role, you will be responsible for managing client communications, scheduling services, ensuring seamless home maintenance, and supporting our business growth through marketing and operational development. The ideal candidate will be a detail-oriented individual with exceptional communication skills, a passion for providing outstanding service, and a desire to contribute to the success of a dynamic company.

Responsibilities:

Serve as the primary point of contact for clients, building and maintaining strong relationships. Schedule and coordinate home maintenance services, ensuring efficient allocation of crew and resources. Proactively communicate with clients regarding service updates, appointments, and project timelines. Address client inquiries and resolve any issues promptly and professionally. Maintain accurate records of client interactions, service schedules, and project details. Process client invoices and payments, ensuring accurate financial tracking. Support marketing efforts, including social media management (Instagram) and content creation. Assist in the development and implementation of business systems and processes to streamline operations. Contribute to the overall growth and success of the company.

Qualifications:

Proven experience in client relations, customer service, or a similar role. Strong organizational and time-management skills with the ability to prioritize tasks effectively. Excellent communication and interpersonal skills, both written and verbal. Proficiency in scheduling and using software to manage appointments and workflows. Experience with QuickBooks and other financial tracking tools. Tech-savvy with experience in social media marketing (Instagram preferred). Proactive and problem-solving mindset. Detail-oriented and committed to providing exceptional service. Ability to work independently and collaboratively in a small team environment. Experience in the luxury home management or property management industry is a plus.

Deliverables:

30

Days:

• Gain familiarity with company operations, services, and client base.
• Implement a scheduling system for home watch inspections and maintenance services.
• Establish efficient client communication channels and response protocols.

60

Days:

• Streamline office operations and ensure smooth scheduling and service execution.
• Assist in finalizing service package offerings and additional fee structures.
• Develop and distribute initial marketing materials.
• Begin vendor and subcontractor coordination for additional service offerings.

90

Days:

• Fully optimize scheduling and service coordination for efficiency.
• Oversee client satisfaction and develop strategies for retention and growth.
• Assist in onboarding additional staff as necessary.
• Finalize and execute marketing initiatives for business expansion.

Software/Tools:

Proficiency in QuickBooks Experience with Company Cam Strong knowledge of

Instagram Benefits:

Competitive salary Opportunity for growth and advancement Collaborative and supportive work environment Chance to make a significant impact on a growing company Property Solutions is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Types:

Full-time, Part-time Pay:

$720.00

• $1,000.00 per week Expected hours: 25
• 40 per week

Benefits:

Flexible schedule Work from home

Shift:

Day shift Morning shift No nights Overnight shift Rotating shift

Work Location:

Hybrid remote in Boca Raton, FL 33431