Medicare Account Manager – No Sales Position Available In Palm Beach, Florida

Medicare Account Manager – No Sales Health Exchange Agency Boca Raton, FL Job Details Full-time $45,057 – $65,452 a year 1 day ago Benefits Health insurance On-the-job training Qualifications Personal service client interaction documentation Spanish Medicare Sales technology adoption Customer service Call center experience Mid-level Client retention Sales management systems proficiency Organizational skills Outbound calling Life & Health Insurance License Communication skills Full Job Description Medicare Retention Specialist Boca Raton, FL | Full-Time |

In-Office Overview:

We’re looking for a motivated and detail-oriented Medicare Retention Specialist to join our growing team in Boca Raton, FL . In this role, you’ll support and retain our existing Medicare clients by providing clear guidance, personalized service, and ongoing support to ensure they remain satisfied and covered. If you’re passionate about helping others and thrive in a fast-paced, client-focused environment, we’d love to hear from you.

Key Responsibilities:

Contact existing Medicare clients to ensure satisfaction and policy retention Assist with plan renewals, benefit questions, and coverage updates Provide guidance on Medicare Advantage, Supplement, and Prescription Drug Plans Address client concerns promptly and professionally Maintain accurate, organized records in our CRM system Collaborate with internal teams to ensure an exceptional client experience

Requirements:

Excellent communication and relationship-building skills Strong attention to detail and organizational skills Comfortable making outbound calls and working within a CRM system Prior experience in Medicare, health insurance, or customer service is a plus Active Life & Health Insurance License preferred, but not required

Preferred Qualifications:

(Spanish a plus) Experience in a call center or high-volume client service environment Familiarity with Medicare plans and regulations

Compensation & Benefits:

Salary:

$45,057 – $65,452 per year Performance-based bonuses Health insurance On-the-job training with career advancement potential

Work Location:

In-person at our Boca Raton office

Job Type:

Full-time Ready to make a difference in someone’s healthcare journey? Apply today and join a team that values dedication, client care, and professional growth.

Job Type:

Full-time Pay:

$45,057.00 – $65,452.00 per year

Supplemental Pay:

Bonus opportunities

Work Location:

In person