RMA Processing Specialist Position Available In Polk, Florida

RMA Processing Specialist 3.5 3.5 out of 5 stars Lakeland, FL 33815 We are looking for a reliable and detail-oriented Returns Processing Specialist to join our fulfillment team in Lakeland, Florida. This full-time, onsite role is critical to ensuring timely and accurate handling of returned GPS devices in a fast-paced and growing fleet services company. The ideal candidate thrives in a dynamic environment, is highly organized, and brings strong problem-solving and communication skills. Key Responsibilities Receive and process returned RMA packages from customers promptly and accurately Test incoming devices to determine if they should be refurbished, returned to the manufacturer under warranty, or recycled Initiate and manage returns to suppliers, including tracking and expediting as needed Configure refurbished devices for reuse in our GPS tracking applications Maintain accurate records within internal systems for returns and inventory status Qualifications Experience working with technical equipment or in logistics/fulfillment is preferred Ability to work independently, prioritize tasks, and manage time effectively Strong critical thinking and problem-solving abilities Excellent listening and communication skills Customer-focused mindset with attention to accuracy and empathy Comfortable using online platforms and tools to manage returns and inventory Experience with Salesforce and NetSuite is a plus Ideal Traits Self-motivated and well-organized Adaptable and able to thrive in a changing environment Collaborative and personable in team settings Flexible and open to occasional overtime or weekend work

Schedule:

Full-time | Monday-Friday, 8:00 AM – 5:00 PM EST Occasional Overtime and Saturday Availability Required About GPS Trackit GPS Trackit, LLC is a leading provider of fleet management solutions delivered as software-as-a-service (SaaS). We empower small to mid-sized businesses with real-time and historical insights into their mobile operations, helping them reduce costs, improve productivity, and enhance customer service. Our cloud-based tools are intuitive, scalable, and help companies manage vehicle location, fuel usage, driver behavior, and more. qqFhtMTyzS