Account Manager Position Available In Seminole, Florida
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Job Description
Job Description:
Summary of Position The Account Manager is responsible forgrowing and scaling Enterprise Accounts across the organization.
They will work to build relationships internal/externally, formstrategic partnerships, optimize performance, drive revenue,implements sales strategies, expanding current business, andidentify new opportunities. Primary Responsibilities Serve as apoint of contact for MSP/VMS account(s) centrally managed by ourEnterprise Delivery Team. Liaison with Nesco internal stakeholdersto provide MSP/VMS program support, training, and fulfillmentmanagement of distributed MSP/VMS accounts. Collaborate withLeadership in support of Nesco MSP/VMS Programs to expand businessin multiple markets and increase revenue. Build and sustain stronginternal and external relationships. Build close partnerships withMSP/VMS Clients and strive to become a strategic partner with eachaccount. Properly assign and distribute job new orders receivedfrom MSP/VMS clients to supporting branches in real-time. Bridgegap between branch recruiting teams and MSP/VMS client accounts todrive process efficiencies, increase urgency, expedite orders, fillopen orders, and capture spend. Monitor and ensure that thequality, metrics, KPI’s, SLA’s and overall client expectations aremet in accordance to contract requirements and take action thruescalation to resolve issues. Attend supplier calls, meetings,reviews, QBR’s, and all other partnership engagement opportunitiesin representation of the organization. Communicate frequently withMSP/VMS Program Managers, Market Managers and Recruiters to guidedelivery success. Follow up as needed to support Nesco market teamswith candidates, clients, and staff on feedback. Monitor and guideMSP/VMS standard operating processes to promote best practice toensure consistency Manage internal ATS and client VMS tools toensure data is accurate and up to date. Troubleshoot and resolveany field issues related to any MSP/VMS programs. Provide analysis,insight, guidance, and make recommendations in order to expand andimprove MSP/VMS revenue growth. Analyze data and prepare monthlyreporting from various databases and tools to evaluate performance,identify trends, forecast projections, and analyze results.
Collaborate with upper management and executive leadership teams indecisions potentially affecting the organization Expand, Grow,Scale our service and delivery capabilities within the customeraccount or accounts within the portfolio.
Forecasting and Strategicplanning Successful Candidate Attributes:
Bachelors or AssociatesDegree or equivalent staffing industry experience Previousexperience working in Client Services or Account Management Solidunderstanding of National, MSP/VMS, or Enterprise AccountsRecruiting Background & Experience Sales Driven Excellentinterpersonal communication ability Strong customer service skillsand business ethics Excellent organizational and time managementskills Excellent written and verbal communication skills Strongcomputer skills ADA Able to manage multiple tasks and meetdeadlines Must have working knowledge of labor and employment lawsAble to operate various pieces of office equipment including butnot limited to computer, keyboard, mouse, calculator, copier andphones as required by position Must have excellent problem solving,organizational, interpersonal and motivational skills Must be ableto operate well in a team environment Able to set own prioritiesand schedule day’s events Able to sit at a desk or stand forextended periods of time Able to continuously improve processes andprocedures This role has a competitive base salary plus commission!
Role can be onsite in Lake Mary FL or any of our branch locationsaround the US Physical Demands Must be able to remain in astationary position 50% of the time. Needs to occasionally moveabout the inside of the office to access file cabinets, officemachinery, etc. and bend or stand as necessary. Constantly operatesa computer and other office productivity machinery, such as acalculator, copy machine, and computer printer. This role routinelyuses standard office equipment such as computers, phones,photocopiers, filing cabinets and fax machines. Occasionallypositions self to move boxes or equipment weighing 25 pounds orless. Frequently communicates with fellow employees, clients,associates, etc. Must be able to perceive objects at a distance andup close. Exempt Status Exempt Disclaimer The preceding jobdescription has been designed to indicate the general nature andessential duties and responsibilities of work performed byemployees within this classification. It may not contain thecomplete comprehensive inventory of all duties, responsibilities,and qualifications required of employees to do this job. NescoResource and affiliates provide equal employment opportunities toall employees and applicants for employment and prohibitsdiscrimination and harassment of any type without regard to race,color, religion, age, sex, national origin, disability status,genetics, protected veteran status, sexual orientation, genderidentity or expression, or any other characteristic protected byfederal, state or local laws. This policy applies to all terms andconditions of employment, including recruiting, hiring, placement,promotion, termination, layoff, recall, transfer, leaves ofabsence, compensation and training.