Senior Patient Account Rep- Day FT Position Available In Bibb, Georgia
Tallo's Job Summary: The Senior Patient Account Rep- Day FT role in Macon, GA specializes in providing optimal customer service to Navicent Health patients and guarantors. Responsibilities include inbound/outbound communications, investigative research, collection duties, and establishing payment agreements. The position requires heavy phone contact with various parties impacting reimbursement and knowledge of third party liability, governmental regulations, and coordination of benefits. Candidates should have a high school diploma or GED equivalent and three years of related experience, or an Associates/Bachelors degree in a related field. Certification as a Certified Patient Account Rep (CPAR) is required or must be obtained within 1 year of assuming the position.
Job Description
Senior Patient Account Rep- Day FT
Macon, GA, United States
Job ID:
147283
Job Family:
Patient Accounting/Registration
Status:
Full Time
Shift:
Day
Job Type:
Regular
Department Name:
52031082941337-Cash Operations & Payment Variance Admin
: mail
Overview
Job Summary:
Specializes in providing optimal Customer Service to Navicent Health patients and guarantors. Position duties include but are not limited to performing inbound/outboundmunications with patients or their representatives for reimbursement of receivables to include investigative research, collection duties, documenting activities, establishing payment agreements, and identifying bad debt. This position functions as a Public relations liaison between the guarantor and Navicent Health in an effort to collect a receivable. Position requires heavy phone contact with guarantors, patients, insurance representatives, vendors, attorneys and all other parties impacting reimbursement. Maymunicate extensively with otheranizational departments, insurancepanies, governmental agencies, patients, physician offices and co-workers to collect and process information relative to receivable payment. Uses a variety of resources and information systems to extract, enter, and analyze data. Position requires knowledge of third party liability, Governmental regulations, rules of subrogation and coordination of benefits. Patient relation specialists will be familiar with credit and collection laws and assure they are applied correctly in performing job duties Responsible for all other duties as may be necessary to ensure timely payments of accounts receivable and Patient Satisfaction.
Education:
High school diploma or GED equivalent.
Experience:
Three years experience in a position in collections, insurance, physician office or hospital registration or physician office or hospital billing. Will consider candidates with an Associates degree in a related field (accounting, finance, healthcare admin) or a Bachelors degree in a related field (accounting, finance, healthcare admin).
Certification/License/Registration:
Must be Certified Patient Account Rep (CPAR) or obtain CPAR within 1 years of assuming position
