Position Available In Fulton, Georgia

Senior Client Executive
Full Time
Account Management
Atlanta, GA, US
+34 More Locations
3 days ago

Requisition ID:

2264

Salary Range:

$100,000.00 To $150,000.00 Annually

Position Purpose:

The Senior Client Executive assumes the leadership role in managing defi

SOLUTIONS

business relationships with a portfolio of large, multi-million dollar clients from a strategic and consultative perspective. Serving as the primary contact for the client’s executive and/ or senior level managers, the Senior Client Executive is responsible for managing and growing the overall relationship with key senior-level decision makers and influencers at assigned clients to create customer loyalty and increase revenues. The Senior Client Executive will leverage our solutions to maximize client’s growth and profitability, utilizing various company resources to ensure client satisfaction, retention and increased profitability for defi

SOLUTIONS.

Essential functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Client Relationship:

Establish and maintain effective relationships with key senior executive and operational decision makers by proactively meeting on-site with clients. Understand the politics of client’s organization in order to appropriately influence decision makers.
Understand business problems, strategic objectives, competitive standing, and critical success factors to determine the best solutions.
Leverage defi

SOLUTIONS

internal resources, including business unit and corporate executives, to establish and maintain an effective relationship with the client.
Utilize consultative approach to demonstrate our desire to maximize client’s growth & profitability.
Develop and document an Account Plan at least annually that includes the integration of other defi

SOLUTIONS

business units, establish a course of action to accomplish specific goals, and coordinate Account Plan with other business units.
Promote client attendance at defi

SOLUTIONS

sponsored events

Client Retention:

As a key component of the client’s Account Plan, develop a plan to secure timely Service Agreement Renewals.
Monitor client satisfaction, facilitate improvement as needed, and regularly stay in touch with client’s key stakeholders.
Leverage industry trends and defi

SOLUTIONS

competition knowledge to demonstrate defi SOLUTION’s value proposition.

Revenue Maintenance & Growth:

Understand and promote defi

SOLUTIONS

capabilities, solution sets and match those with client’s needs, ensuring that defi

SOLUTIONS

increases wallet share with each client
Understand the client’s business problems and strategic objectives; develop formal proposals for additional products & services that address the client’s needs.
Ensure a fair return on defi SOLUTIONS’ services rendered by following up on any client receivables and negotiating a fair resolution on any items in question.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Required education and experience:
Bachelor’s degree required. Relevant equivalent work experience may be substituted for degree requirement.
Lending technical experience.
Minimum 5 years of experience in one of the following areas: auto finance lending, software, or professional services.
Minimum 3 years of experience managing and growing relationships with large/complex financial organizations.
Preferred education and experience:
Additional special training in banking is highly desirable.
Knowledge of defi systems is helpful
Fundamental knowledge of computer systems including host-based systems, especially financial data processing systems highly desirable
Additional eligibility requirements:
Proven ability to interface with high level senior management or executives and requires minimal supervision and direction.
Competitive sales renewal ability.
Proven track record in attaining/exceeding of quota based metrics
Strategic account planning experience required
Strong presentation skills
Excellent communication skills that include internal communication of client opportunities, issues, escalations and external communication that includes key defi messages
Demonstrated leadership coupled with strong business acumen
Requires ability to influence at multiple levels internally and externally to accomplish business goals
Travel is required
Proficiency in working with Microsoft tools: Word, Excel, PowerPoint and Outlook.
Travel required:
Up to 50% travel
Affirmative Action/EEO statement:
defi

SOLUTIONS

is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.