Carrier Account Manager Position Available In Fulton, Georgia

Carrier Account Manager Swan Transportation Services – 4.5

Atlanta, GA Job Details Full-time Estimated:

$49.6K – $68.9K a year 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Work from home Vision insurance 401(k) matching Gym membership Flexible schedule Life insurance Referral program Retirement plan Prescription drug insurance Qualifications Logistics Mid-level 3PL Bachelor’s degree Computer skills Freight 2 years Communication skills Full Job Description For more than 20 years, Swan Transportation Services has been a trusted leader in freight management and third-party logistics. With offices in Georgia and Texas, we proudly serve clients nationwide. Committed to fostering a healthy work-life balance, we offer flexibility, competitive benefits, and more. At Swan, we prioritize professional growth by providing ample opportunities for training, development, and ongoing education. This role is responsible for developing and nurturing strong relationships with carriers to ensure high levels of service and collaboration.

Responsibilities:

Communicate regularly with carriers to manage shipment assignments, resolve issues, and ensure timely deliveries Solicit rates and bids from carriers, negotiating pricing and service terms to maximize profitability and align with company objectives Manage and updates shipments within the company’s TMS to ensure accurate tracking and timely execution Make daily calls to carriers to cover available loads, ensuring that all customer requirements are met Resolve any issues throughout the life cycle of a shipment promptly, keeping both carrier and customers informed Ensure all shipments are covered per customer requirements and that any changes are communicated effectively Regularly assess carrier performance to ensure service standards are met, including on-time delivery and communication efficiency Enter timely status updates in the system to provide accurate, real-time information regarding shipment bookings, delivery statuses, and any delays Set strategic shipment alarms to minimize missed appointments, proactively addressing potential issues before they arise Act as a liaison between drivers, dispatchers, and customers to provide updates and directions as needed Support other representatives or managers as needed to ensure smooth operations and meet team goals Work closely with internal teams to align strategies and business objectives Maximize margins for each shipment through effective negotiation and an understanding of market conditions Continuously identify opportunities to optimize the transportation process, improve operational efficiency, and reduce costs Occasionally work evenings and/or weekends, as needed, to assist customers and address time-sensitive issues throughout the life cycle of a shipment

Experience:

Bachelor’s degree in supply chain, or two years of relevant industry experience Great phone communication skills Ability to multi-task and work in a fast-paced environment Ability to negotiate and foster relationships General knowledge of transportation and ability to learn quickly Good computer skills Attention to details and strong follow-up skills Ability to make decisions based on market conditions

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Gym membership Health insurance Health savings account Life insurance Paid time off Prescription drug insurance Referral program Retirement plan Vision insurance Work from home

Compensation Package:

Bonus opportunities Quarterly bonus

Schedule:

Monday to

Friday Work Location:

Hybrid remote in Atlanta, GA 30350